attention! urgent! virus on auctiva.com; Trojan-Clicker.HTML.IFrame.kr

quote:

Originally posted by womandi:
I NEVER get viruses, yet as of this a.m I've spent my entire day trying to figure out why I had one when I booted up this a.m. (Auctiva was the last site visited yesterday). I have a big red warning from Norton (this pop-up window won't go away!) it says:

HIGH RISK

trojan.malscript!html

So now I can't work - now what? Is every Auctiva user infected? HOW did this happen?

calm down, I'm pretty sure a lot others have been infected also. I'm using maxthon which tags on to IE's engine. I still can login, get a bunch of alerts and Auctiva is still functioning as it is.

What I suggest, is if you need to do something urgent, just get infected like me and finish up what need to be done on auctiva, close your browser clear your cache and temp files, run a full antivirus AND antispyware scan(spybot, windows defender,etc) and clean up the system.

If not, check for update here until an admin pops up telling us the problem have been fix. I'm sure the support team is fully aware of the situation and working on it asap.

Hi Community,

Thanks for helping to bring this issue to our attention. We are receiving reports of this nature from several customers and our engineering team is currently looking into why these warnings have started coming up. I'm not sure what is causing this at the moment, but I'll post again to this thread as soon as additional information becomes available.

-Mike

Hi Community,

Update - I will actually be updating the following thread in the "News" section of our community forum when additional information on this topic becomes available: https://community.auctiva.com/e...&r=25410931#25410931. Please check there for updates on this issue.

-Mike

Yeah there is a small little A at the top of the page that links to a chineese site. My pc is all bogged down since login into auctiva.

Google Chrome (and FireFox) are warning you about the problem before you enter, but you can still catch the virus useing them. SO until someone from Auctiva says its safe to go on the main site I will be checking here.

anyone know if we need to be worried about our auctiva commerce stores?

I am also getting this virus threat message. I note that Auctiva are aware of that problem and trying to fix it.
I also listed 5 new items yesterday afternoon but although they said they were being posted, none of them made it through to EBay. They are sitting in my saved listings. I tried to post one of them again and got the same response.
Has anyone else had this problem or know whether it is associated with the virus threat?
Susan

I am on a MAC using Firefox. Site is very very slow! It is taking a long time to load Auctiva and each page I want to visit takes a long time to load too.

Therein lies one of the biggest reasons I rarely use IE.

I used it a few weeks ago on an older computer that has a regularly updated Symantec AV program and it still has a Trojan which Symantec kindly isolates daily.

Here are the updates for the virus problem and speed issues.
https://community.auctiva.com/e...081020411/m/25410931

Same here - viruses getting detected EN MASS when I use Internet Explorer. Mozilla Firefox is OK, however, it only gives me the "newer version" option of uploading pictures, and then my computer locks up.

O NO! I have it Now(

I haven't being infected... maybe because I haven't log in my auctiva account. I have only visited the forums several times today.



http://thetimewatch.auctivacommerce.com/

Ditto. McAfee says there's a virus in my c/windows/gameeeeee file. McAfee warns me of this location every page on Auctiva - both my firefox and explorer. Told HELP but was told it was my settings. When I say to McAfee to delete the virus it pops up again on the next page I open in Auctiva. Rebooting doesn't matter. The one listing I made to eBay today showed up there totally cockeyed. Took me 35 minutes to straighten it out on ebay. This is devestating.

I am on a MAC. I am getting the google warning whenever I try to log onto Auctiva today. Even when I tried accessing this group, Google was blocking it! I switched to AOL and got through to post this.
A few of my customers paid last night and this morning. Multiple auctions that were combined and paid are now showing as uncombined and not marked paid on eBay.
Everyone should check Paypal for what is paid since last night.

All browsers are sending up a warning. The problem is far from fixed.

Do you mean this trouble has extended to eBay as well???

I cna't even get in with Firefox today. I had to switch to IE but when I ask why it is blocked in Firefox, it reports their tests all come up negative on virus but the site has been reported as harboring malware or virus. THIS NEEDS TO BE FIXED NOW!!!!!!!!!!!!

When a customer clicks on a picture link it will take them to the page that states it is a reported attack site. Big red box, very intimidating like I am trying to attack their computer myself.

Thanks Auctiva for scaring away any of the few customers left on eBay.

Having the site down and slow is one thing since it is free but actually having this problem is just ridiculous and beyond any normal decency. You are directly affecting my ability to make a living. But hey it's free right?

Ok, so now whenever anyone is clicking on my pics in the auction... they get this "Warning" message. Real good for business here.

Looking at the Update Link... there are no updates since yesterday? What's going on??