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quote:
Originally posted by Mikebiker:
I am going to list through auctiva for tonight. SCREW IT I can find no viable alternative. If it works I can make enough money to replace a damaged computer or buy a new windows copy. I am just plain sick. This is the best site I have ever found and now this. Are auctions posting?


Well, I have been listing since 7 pm Eastern time last night. I got 59 up last night and a few more today. I don't have the virus and the only error or problem I am having is the enlarging picture warning others are talking about. I don't know if I am "lucky" as far as what servers I am working from or whether it is the fact that I did not list anything Friday or early Saturday.

Anyway, I will continue to list. I will also continue to virus scan. My AVG antivirus did warn me of the site early Saturday and I didn't go on-just went back later and listed, so it's not a matter of just not finding it.
I've swapped to Internet Explorer - working fine for listings and sending to ebay ok. Checked ebay in Firefox and listings ok. Just don't select supersize image for now and your customers won't get the red warnings and you might be able to carry on using Auctiva whilst the problem is sorted.
Do check your image folder for unwanted photos -I had 2 that weren't added by me, so deleted immediately - countercredit.gif & deadflashcounter.jpg so beware and check your image folder.
My AVG picked up the trojan on Saturday.
Perhaps I'm just lucky to list at the moment??
Well I can tell you that I have lost NUMEROUS sales this weekend over this. People emailing and people complaining. This has been the worst so far.

I take back my earlier post of staying with Auctiva... I would much rather pay and feel secure than have a weekend like this. Especially since people are getting their Income Tax and finally spending!

This is absolutley ridiculous.
It's a bit naive to think that just because you pay, the site is going to be more secure. That hasn't proven true of any software in history. This could have happened to any site, pay or no pay. They can catch most of the stuff most of time, but no one can catch everything all of the time. In the 2 years I've been using Auctiva, this hasn't happened until yesterday. But I remember Ebay being attacked, at least once. BIG services can be compromised--little services can be compromised. For-pay and free services can be compromised. Never for a moment think that anything you use over the net is completely safe.

Yes, it's terrible, and probably MOST of us have lost potential customers due to this attack, but there's absolutely no reason to consider it anything other than one of the unavoidable risks of working over the internet. If you had a physical store, it would be at risk of falling prey to theft, vandalism, natural disaster, people crashing their cars into the building, and other various problems. These things can happen, and every once in a while, they do.
WingedWolfPsion is correct. There is nothing on the net that is 100% safe just as there is nothing in life that is 100% safe no matter how many safeguards you take.

I have been extremely frustrated and perturbed today but I can also remember sometime in January when it took the US Postal Service 4 days to bring their site and Click-N-Ship back on line after it failed on a Sunday evening.

If you look in the News area, Mike from support posted something about 2 hours ago. Once I cleared all the private data and stuff on my machines, Firefox has no problem getting into Auctiva without the "Red Death" warning.

Back to attempting to get one more thing ready to list before calling it a day
I listed 3 items today on auctiva.

I had two people check one of my listings.

One person checked through IE and it shows no warnings.

BUT the other person checked a listing through Google Chrome, and got this warning as soon as he scrolled down to look at my photos...

Warning: Visiting this site may harm your computer!The website at cgi.ebay.com contains elements from the site backupinfo.auctiva.com, which appears to host malware – software that can hurt your computer or otherwise operate without your consent. Just visiting a site that contains malware can infect your computer.For detailed information about the problems with these elements, visit the Google Safe Browsing diagnostic page for backupinfo.auctiva.com.Learn more about how to protect yourself from harmful software online

I am pulling my auctions!
The malware is GONE, folks.

People are getting the warning from Google and Firefox because they (Google & FF) haven't updated their scans yet.

I've been working on my Auctiva listings most of the day without problem. Don't know whether I happen to be on a good server or what, but other than some slowness which has improved throughout the day, I haven't had any problems.

If you want to work on your listings there's nothing to stop you now.
quote:
Originally posted by Mikebiker:
I am going to list through auctiva for tonight. SCREW IT I can find no viable alternative. If it works I can make enough money to replace a damaged computer or buy a new windows copy. I am just plain sick. This is the best site I have ever found and now this. Are auctions posting?


I am on the old computer. And I can't take anymore time off. I did a bunch of listings yesterday. But, deleted them because this. But, I have certain bills that need to be paid on certain days. I know appoximately how many listings to get the $$ I need. This week - my mortgage - which I am still a mont behind because I had to pay for part of my son's surgery in December. So, I may not be getting any sleep tonight. But, my lender probably would not accept "I can't pay because I had a computer virus.
If you're able to access and work on your listings here, I don't see why you wouldn't go ahead and list them. I wouldn't list 1 or 3 day auctions but 7 or 10 day listings should be fine. In other words, Google is going to update their scan eventually, and probably sooner than later.

Once again, the malware is gone. Any warnings you or your customers are getting are false alarms caused by Google's lag in updating its information. Nobody's getting infected from your listings.
rubberduckproductions: i saw your post over on the powerseller board. i too thought it was funny how something actually helpful being posted is avoided in favor of high drama. lol.

wingedwolfpsion: right on.

...on my own system.. i haven't gotten a single virus warning through any of this. i use ie and i also use customized auctiva templates....auctiva templates that i have customized to insert larger images imbedded right into the body of my description rather than the sized/super sizeable images that auctiva offers. ....i am wondering if this is why i haven't gotten any virus warnings?? ....what is disturbing is how low sales were tonight. ..guess that means that my potential customers ARE seeing the warnings when they click in to my auctions ..even if i haven't seen any of the warnings on my own system.. ??

...i sure do hope the auctiva team gets this resolved soon. i feel for them. don't you just know they are all about ready to pack it in? ...i say we show them a little support. i wouldn't want to be in their shoes right now.

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