I'm posting this directly to you because I saw your response in another thread regarding the lack of a bulk-edit tool for templates in Active Ebay listings and I wanted to beg for this tool or at least go on record signing up in support for this tool.
PLEASE have Auctiva make it a priority to create this bulk-revise templates on Active listings tool. Here's my situation: JennarationX (Jenna & Gregory are the designers) custom designed my Ebay storefront and listing template some number of years ago. But they've left me high and dry and won't offer support now. I have limited knowledge in how to clean up the mess my listings have become since their templates in my listings are not active content compliant. So now I have literally thousands of active listings on Ebay where their template design pieces for my custom store show up as awful looking grayed-out Photobucket boxes telling me to upgrade my hosting with Photobucket to an account that can manage Ebay's active content. Jenna won't answer my calls or emails and they are apparently no longer offering support of their design services to their former customers. And..it's not MY photobucket account it's hers where my store design elements are housed so I can't even go to photobucket to delete her custom design work from my listings.
So.. you can see how I'm stuck? ..I have over 4000 active listings.. most of which are attached to her custom design work for my store. To go in to Auctiva and find over 4000 listings in my saved folder and one by one copy HTML code (which I'm VERY unfamilair with how to do..which is why I hired a designer in the first place) and then take that code one by one over to Ebay and search out that 1 listing and change each of my templates that way.. well.. you can understand why I'm so overwhelmed by this. ...PLEASE....PLEASE! design a tool that I can bulk edit my active listings from my Auctiva account and let me revise all my active templates at one time. PLEASE!! I am pretty much stuck with these horrible listings until such a tool is designed. And it is impacting my sales as customers just will not scroll through such a mess as my listings are right now. Done with the tears.. done with the anger.. ...just hoping Auctiva can save the day.
Here's a link for how my listings look...and there are thousands of them just like this: