OK now my auctions through Auctiva won't post to Ebay - is this just part of the "maintenance" going on? I've tried listing it 3 times and it just won't show in my list of items being sold on Ebay.
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Hi~
Mine won't post either...it's giving me an error message that the "tax rate selected is greater than the maximum value", but I don't charge a tax. Not sure what's going on here...r u getting a similar message? THX
Mine won't post either...it's giving me an error message that the "tax rate selected is greater than the maximum value", but I don't charge a tax. Not sure what's going on here...r u getting a similar message? THX
Yes I'm getting API errors AND tax messages so it's obviously another problem with their "improvements." I just wish they would have picked another week for this when we're all trying to take advantage of the last few days of the listing fee sale.
Hi Community,
We pushed out a fix at about 9:45 AM PT that should have corrected this issue. If you are still receiveing this error message when trying to post your listings, please let us know by posting on the following thread: https://community.auctiva.com/eve/forums/a/tpc/f/7486099...461057842#9461057842
-Mike
We pushed out a fix at about 9:45 AM PT that should have corrected this issue. If you are still receiveing this error message when trying to post your listings, please let us know by posting on the following thread: https://community.auctiva.com/eve/forums/a/tpc/f/7486099...461057842#9461057842
-Mike
Hi Community,
We are continuing to get reports of this issue, so it doesn't appear to have been resolved like we previously thought. Additional updates on this issue, when they become available, will be posted on the following thread: https://community.auctiva.com/eve/forums/a/tpc/f/7486099...431067842#8431067842
-Mike
We are continuing to get reports of this issue, so it doesn't appear to have been resolved like we previously thought. Additional updates on this issue, when they become available, will be posted on the following thread: https://community.auctiva.com/eve/forums/a/tpc/f/7486099...431067842#8431067842
-Mike
Did two auctions, thought the first one went okay, but now shows it being flagged with an error, won't let me see what the error is...
Second auction showed error free went to post, and it never launched...finally got it back tried to copy the description but it won't let me do that either.
Why in the world was this update done during the last week of the Ebay Special? Timing couldn't have been any worse...
And what is the Consignment flag under the description, and having to sign a contract and commission...who, what, and where did this come from? The Government?
Second auction showed error free went to post, and it never launched...finally got it back tried to copy the description but it won't let me do that either.
Why in the world was this update done during the last week of the Ebay Special? Timing couldn't have been any worse...
And what is the Consignment flag under the description, and having to sign a contract and commission...who, what, and where did this come from? The Government?
Im gettign error messages when i eventually finished editing listing. It was long and labourious task, and now its lost, all im getting is error at every page i turn.
Auctiva Mike, the problems are FAR from over. Still getting errors, still no postings to Ebay, and can't even get IN most of the time to even check the errors.
This is pretty funny - even the blinking WARNING button on the Auctiva home page won't work for me! Except for the community boards, nothing works at all.
Its touch and go ....
I get in, then next page goes error in listings
I get in, then next page goes error in listings
I am still unable to post listings to ebay, keep getting an error has occurred during the processing of your request, please try again or file a support case if the problem continues. I have been trying for many hours.
quote:Originally posted by ralndal:
I am still unable to post listings to ebay, keep getting an error has occurred during the processing of your request, please try again or file a support case if the problem continues. I have been trying for many hours.
and on it goes
yes still doing maintenance after all this time,as long as they post as soon as problem is fixed, its meant to be well by now from their posts, but hopefully they will post the second its sorted
Hi Community,
Thanks for everyone's help in bringing these issues to our attention. Our engineering department is aware of the errors that are being encountered on the Auctiva website at present, as well as some posting problems, and is working to correct them as soon as possible.
I cannot provide an ETA for when things will return to normal at present, however, as more information becomes available, we will be posting further updates on the following thread of our community forum: https://community.auctiva.com/eve/forums/a/tpc/f/7486099...251097842#7251097842
-Mike
Thanks for everyone's help in bringing these issues to our attention. Our engineering department is aware of the errors that are being encountered on the Auctiva website at present, as well as some posting problems, and is working to correct them as soon as possible.
I cannot provide an ETA for when things will return to normal at present, however, as more information becomes available, we will be posting further updates on the following thread of our community forum: https://community.auctiva.com/eve/forums/a/tpc/f/7486099...251097842#7251097842
-Mike