using their APP, the photos load fine with the green check mark, but immediately after on the upload listing line below, I get the dreaded red X with this message - Oops! We encountered an unknown server error.
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sometimes I feel like I am the only one using the Auctiva APP. It has had a lot of bugs but overall it is OK 90% of the time. Today it is not working at all and I get the strange feeling Auctiva does not care about the APP.
36 hours later finally have a reply to my support case - they just realized something is wrong! PLEASE let me know - does anyone else rely on their APP? I now have no use for just the website, it is only useful to me if I can do the whole thing on my iPad. The APP truly sucks - Google the reviews and it is 80% negative reviews with no updates for 2 years!
Hi spook,
Thanks for helping to bring this issue to our attention.
Our technical team is currently looking into the errors you are encountering when attempting to upload listings using our mobile app, and we will do our best to address the issue as quickly as possible.
I am uncertain when we may have the issue resolved at the moment, but we will follow up with you again through your open support case on the subject as soon as the issue has been addressed or any related information becomes available.
We apologize for any inconveniences this may be causing.
-Mike
Thanks for helping to bring this issue to our attention.
Our technical team is currently looking into the errors you are encountering when attempting to upload listings using our mobile app, and we will do our best to address the issue as quickly as possible.
I am uncertain when we may have the issue resolved at the moment, but we will follow up with you again through your open support case on the subject as soon as the issue has been addressed or any related information becomes available.
We apologize for any inconveniences this may be causing.
-Mike