Hi everyone -
I am fairly new to Auctiva so please pardon my question.
I am not sure how to update my Feedback numbers so my Auctiva # matches my Ebay #.
Can anyone give me quick directions how to do this.
Thanks,
Tina
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Hi Tina.
Mine doesn't match either. I'm guessing if we updated our eBay token, it might do the trick?
Anyone know? (Sure ya do!) And should we do it or does it matter that they don't match?
Thanks!
Mine doesn't match either. I'm guessing if we updated our eBay token, it might do the trick?
Anyone know? (Sure ya do!) And should we do it or does it matter that they don't match?
Thanks!
Doesn't matter.
Mine hasn't matched for years now.
Mine hasn't matched for years now.
Does not matter one bit. Why worry about it. Enjoy the free Auctiva tools and watch your feedback on eBay.
Hi to clarify, what you see when previewing your listing is just a 'number' snapshot taken when you signed up, when your listing is live on eBay your current profile number will be shown and updated by eBay as your feedback rolls in.
Naughty boys & girls not mentioning why it doesn't matter
Naughty boys & girls not mentioning why it doesn't matter
Hi Community,
As many contributors to this thread have pointed out, the feedback score that is displayed when you are previewing your Auctiva created listings simply represents your feedback score at the time you generated your last token. However, when your listings are posted to eBay, the resulting active listings will reflect your current, correct feedback score.
If you would like to update the feedback score that is displayed on your Auctiva preview pages for any reason, you can do so by generating a new token. This can be accomplished by clicking the "Ebay Settings" link under the "My Account" tab within your account, and then clicking the "Get New Token" link on the ensuing page.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
As many contributors to this thread have pointed out, the feedback score that is displayed when you are previewing your Auctiva created listings simply represents your feedback score at the time you generated your last token. However, when your listings are posted to eBay, the resulting active listings will reflect your current, correct feedback score.
If you would like to update the feedback score that is displayed on your Auctiva preview pages for any reason, you can do so by generating a new token. This can be accomplished by clicking the "Ebay Settings" link under the "My Account" tab within your account, and then clicking the "Get New Token" link on the ensuing page.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike