It is down again and has been for a while. can someone give us an estimated time for repair?
Original Post
Replies sorted oldest to newest
Yes, please. I've tried IE10 and Firefox. Both sites are the same. Not able to access listings easily. Much delay in opening pages in both browsers. Often get "Page Can Not Be displayed" message. Cleared cache, rebooted (twic) didn't help. PLEASE Check? Thanks for your help.
Not working by me at all. No response for last hour at all from 24hr response team of auctiva.
Can't even load the homepage. Help!!
Can't even load the homepage. Help!!
The site came up for a few minutes, and is now down again. I have tried Google Chrome, Explorer and Firefox.
C'mon, people! Is there a time estimate on repair? You do know that Sunday is the busiest listing day, right?
C'mon, people! Is there a time estimate on repair? You do know that Sunday is the busiest listing day, right?
AC Stores are down as well so came to work on the ebay side. This is down also.
Auctiva, are you aware and any time frame of when both might be up again?
Auctiva, are you aware and any time frame of when both might be up again?
LifeisLike, I tried to get into your website and can't get into it at all. I guess not only is the admin side down on your AC sites but the entire website.
I've had no response to my support ticket filed early this am. I have checked facebook and there are numerous reports but nothing from auctiva. I am very concerned that they are taking Columbus Day off as well and this could go on for days.
I've had no response to my support ticket filed early this am. I have checked facebook and there are numerous reports but nothing from auctiva. I am very concerned that they are taking Columbus Day off as well and this could go on for days.
Someone please let us know what is going on. How long til it is up and running again. This is my listing/launching day.
According to "Is it down right now" auctiva is down for everyone!
GRRRRRRRRR
http://www.isitdownrightnow.com/auctiva.com.html
According to "Is it down right now" auctiva is down for everyone!
GRRRRRRRRR
http://www.isitdownrightnow.com/auctiva.com.html
Oh this is just great 
And if you click to enlarge a pic in a listing you get a blank screen....
And if you click to enlarge a pic in a listing you get a blank screen....
Auctiva is STILL DOWN. This is the day I post my listings. No response here and no response on Facebook? Is anyone even there?
After the screw up with the picture uploader (which I can still only use on Explorer), this is the last straw.
Where is the professionalism? Where is the communication?
After the screw up with the picture uploader (which I can still only use on Explorer), this is the last straw.
Where is the professionalism? Where is the communication?
You are right, I clicked on a pic in one of my current listings....that ends today.....and blank page!
I was just able to sign in, but can't go anywhere. Page just keeps loading! Grrrrrrr!
My listings end today. Usually there is a lot of activity on them....today....NOTHING!
Someone who filed a support ticket, got this back from auctiva:
Hello,
Thanks for contacting Auctiva Commerce Support and I'm sorry you are experiencing this difficulty.
Our engineers are aware of this issue and we are working to get this issue resolved soon. I do not have any estimate turn around time of when this will be resolved, but they are working on it on priority basis. We will get back to you through this support case as soon as this issue gets resolved.
I apologize for any inconvenience this may be causing you and appreciate your apprehension regarding this. In the meantime, please let me know if I could be of any further assistance.
Sincerely,
Auctiva Commerce Support
Status: Open - Investigating
Hello,
Thanks for contacting Auctiva Commerce Support and I'm sorry you are experiencing this difficulty.
Our engineers are aware of this issue and we are working to get this issue resolved soon. I do not have any estimate turn around time of when this will be resolved, but they are working on it on priority basis. We will get back to you through this support case as soon as this issue gets resolved.
I apologize for any inconvenience this may be causing you and appreciate your apprehension regarding this. In the meantime, please let me know if I could be of any further assistance.
Sincerely,
Auctiva Commerce Support
Status: Open - Investigating
Site is currently up and running. Just launched a saved listing with no problems!!
site is down again! very exciting
I have just tried listing and all I get is 'processing'! We never had such problems when Auctiva was free, but now we are paying the service has got worse and worse... 