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I canceled my account but my listings through Auctiva would say "page not found" and so I decided to keep Auctiva until my listings ended however the payment screen still results in an error.

And another issue is when i login to Auctiva I can't access my listings or my account it redirects to the same main page.

Thanks in advance.
Original Post
quote:
Originally posted by mymberry:
I canceled my account but my listings through Auctiva would say "page not found" and so I decided to keep Auctiva until my listings ended however the payment screen still results in an error.

And another issue is when i login to Auctiva I can't access my listings or my account it redirects to the same main page.

Thanks in advance.


Hi Mymberry,

You are in the Auctiva Commerce section of of the boards. You want to be in the Auctiva.com section since we don't interface with eBay.

To get to the Auctiva.com section, go to the top of the page, click on Auctiva Message Boards, and scroll down past the bar that says Auctiva Web Based eBay Tools. You should be able to get the assistance you need there.

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