Auctiva soooo sloooow!

stevenpMember

Is it just me otr are others having trouble with auctiva being so slow.
I have the latest firefox browser, cleared the cache etc but pages are taking an age to open. This forum seems ok but tried to send support a message but just gave up as it was taking so long.
Luckily I have scheduled listings some days ago for tonight but need to do more for Sunday and Monday but it is just impossible at the moment

Been like this for a few days now.

Please if anyone from auctiva sees this let me know what's up

Steve

12/5/091:26 AM

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Original Post

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mothermoonMember

Hi My page is slow also now at 6:01AM I can't post anything I keep getting an error message

anyone else having this problem?

12/5/093:02 AM

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br625Member

I am also getting scheduling and posting errors

12/5/093:21 AM

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stevenpMember

Manged to schedule 3 of the 5 folders i normally do but it took over an hour instead of five minutes.
Now can't schedule anything!

Help Auctiva Please!!!!!!!

12/5/093:32 AM

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woothyMember

Me also. Was able to schedule some stuff earlier this morning now I can't schedule anything. Sent a support request in.

12/5/095:10 AM

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whippetMember

YEP, Having the same problem. Will not schedule anything.

12/5/095:13 AM

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whippetMember

NOW HEAR THIS:
Thank you for contacting us. I'm sorry to hear about the trouble you are having.

This seems to be a temporary glitch with the servers and we are aware of this issue. Our engineers are looking into it and that should be resolved soon but there is no ETA at this moment.

12/5/095:16 AM

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stevenpMember

I got this:
Hello Steve,

Thank you for contacting us. I’m sorry to hear about the trouble you are having.

I have checked the issue and it seems that the issue is arising due to some temporary glitch with the servers. I request you to kindly wait for some time and then please try to post your listings. Hopefully, the issue will be fixed in an hour or so.

We apologize for any inconveniences this issue is causing. If there is anything further I can do to assist you, please don't hesitate to ask!

Sincerely,
Auctiva Support

That was well over an hour ago!

12/5/096:25 AM

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stevenpMember

I cant believe it.
Afersorting the problem auctiva was working great.
Today it is so slow it is unusable!!!
I can't even send a support request!!

Much more of this and I will will be checking out alternatives.

Anyone from auctiva who sees this please help

12/7/0912:51 AM

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womandiMember

quote:
Thank you for contacting us. I’m sorry to hear about the trouble you are having.

I have checked the issue and it seems that the issue is arising due to some temporary glitch with the servers. I request you to kindly wait for some time and then please try to post your listings. Hopefully, the issue will be fixed in an hour or so.

Yeah, that was the 5th. Today is the 9th!! STILL SLOW!!! CAN'T WORK!!!! CAN'T MAKE MONEY!! LISTING DIRECTLY FROM EBAY! Maybe Auctiva gets a kick back from eBay when ebay charges us picture fees?? Why won't they just fix it? After all, this is the busiest time of year...

12/9/099:45 AM

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