Auctiva won't let me take out money orders as checkout option

pauletteMember

Folks, in order to be compliant with ebay's new payment policy, I'm trying to revise my auctions to take out the other money order and certified checks option. Auctiva won't let me do it. I maximize the checkout section UNCHECK the part about accepting money orders & checks, SAVE and come back in and check the listing. The money order option is still there, every time. Please tell me: what can I do to fix this. I was able to modify the text of my instructions, just not this money order option. TIA for any help.

12/30/082:28 PM

❤️ 0

Original Post

Replies sorted oldest to newest

pauletteMember

I think I fixed it by loading a profile!

12/30/083:07 PM

❤️ 0

mountainman41Member

Mine DID NOT fix by loading a profile. Sub profiles will not update inside Master profile. Even if saved in Master Profile editing. Can not figure out where the text is coming from that says Money Orders are NOT accepted. eBay's stupid robot rule checker sees my word Money Order and refuses to let me list under my old Master or any of the "similar" listings I create that used it. Here is similar to eBays rule sniffer: ROBOT COP seeing what it thinks is a gun: "Put down that gun!! You have 5 seconds to comply!!!

12/22/137:48 AM

❤️ 0

mountainman41Member

I FOUND IT. I FOUND IT!!! I always try to go back to any questions I list on any forum if I discover the answer on my own. That is the case here and want to add the fix to anyone who does a search to find this same question that I had. The problem was in the SELLER DETAILS It had been so long since I used Auctiva I forgot that a lot of information was hiding there.

Go to Profiles tab. Look down to Seller Details and click on "Manage"

12/22/138:17 AM

❤️ 0

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...