Auto Feedback is obsolete

Jeff just re-read your last post closer via this board :-

quote:

What you have now is a combination of happy buyers and those afraid to leave you a negative in fear you'd leave one back, an artificial 99.9%. And buyers know it, if they are like me they probably figure you are closer to 99%

That is insulting you can see my DSR's are 3x4.9 and a 4.7 if they were that scared why did they not just trash my DSR's, they are not the DSR of a fearsome bad seller, you will also notice that a large quanity of those feedbacks are repeat buyers, my they fear and despise me !!!

Well I don't think anyone can deny that something needed to change, regarding leaving negative feedback, I see it as a problem the way most negatives ended up as retaliatory. You leave negative feedback for me, I'll leave negative feedback for you. It was actually the policy of some sellers to do that. As a buyer, I felt uncomfortable purchasing from such sellers.
Whether or not eBay made the right changes, I'm not so sure, but only time will tell. And I'm not worked up about it, maybe just my nature, but I say let's wait and see how it goes.

quote:

As a buyer, I felt uncomfortable purchasing from such sellers.

Well that was your choice and visible on the sellers profile, I always check out an unfamiliar seller if I intend bidding on an expensive item, just like I wouldn't buy a car from a dodgey geezer down the pub !

And if the seller lost sales that is his personnally inflicted problem.

This scenario of crippled feedback is one thrust upon us by greed and those that have a vested interest in not upsetting greedbay because their business is significantly dependent on them.

Still that's business dog eat dog !

Quite frankly, I'm not really worried about feedback, I believe that no matter what kind of feedback system, a good honest seller IS going to shine through. Treat you customers as you'd like to be treated, and you WILL build a reputation.
I'd be more worried about rising fees, and even that doesn't really bother me because eBay is where the traffic is, and as long as my items sell and I'm making money, I'm happy.

quote:

Treat you customers as you'd like to be treated, and you WILL build a reputation.

I do, I have, and intend keeping it despite greedbay and everyone associated toeing the company line !!

And it's a pity greedbay don't think the same, just goes to prove monopolise the market and it does not matter how you treat your customers.

Still they are building the kind of reputation they deserve

quote:

and even that doesn't really bother me because eBay is where the traffic is, and as long as my items sell and I'm making money, I'm happy

I just hope greedbay does not read this as they will put up your fees to please you

LOL! Well, if they put them up to the point where I'm NOT making money, then I will shed a tear!

quote:

That is insulting you can see my DSR's are 3x4.9 and a 4.7

That was meant to be a complement. A 99% is a very good feedback. If you were to translate you current DSR's to a 1 to 100 scale though it would be a 97%. Currently only around 15% of eBay sellers have scores that high. That makes you among the best sellers.

I've sold near 400 items on eBay. I know what buyers are like and there is no making some of them happy. I would not expect any seller to have a 99 or 100% feedback. If they did I would know they are bending over backwards to treat their buyers well. But right now as a buyer I can't tell the difference between that seller and a bad one.

Auctiva Jeff,

It's a given that Auctiva is going to have to adjust autofeedback for immediately after payment is made.

Do you see in the near future, Auctiva supporting other Auction Sites such as wagglepop or ecrate?

It would help SO much if we could offer payment via revloutionmoneyexchange.com - A FREE SECURE financial option for sellers.

What do you see in your crystal ball?

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This is a policy I now follow, having learned from savvy successful sellers, but I am not happy about it. I used to leave immediate pos. feedback for people who paid me immediately and shipped the item immediately. Never heard from the buyer again... no feedback etc. One of my buyers lived in a city that my parents lived, half an hour from my house so I agreed to hand deliver the item. Talk about service! The customer saved money on shipping, got service with a literal smile, immed. feedback for immed. payment, and I didn't get as much as a 'thank you' let alone a positive. So I leave feedback when the transaction is complete and both parties are satisfied with the final result. And like yourself, when the customer is happy... I am happy.

quote:

Do you see in the near future, Auctiva supporting other Auction Sites such as wagglepop or ecrate?

No, see this thread: https://community.auctiva.com/eve/forums/a/tpc/f/855609321/m/2931083172