Auto Feedback Problem

I've been signed up for it for about 2 years, I have yet to see it work.

It's worked for me up until 5-6 days ago and tech support has no clue how to fix it.

My interest in feedback at this point has been reduced to the point where I can't see it as being worth the effort it would take to leave it.. it either shows up autimatically or it doesn't.

8 days back and forth with Support and I still can not bulk load pictures.

Best answer was... "use the HTML loader until we upgrade"

6 days back and forth over the description reverting to the default font and the best they came up with is "dont use your backspace key"

Why not ???? It damn well works here !!!

I challenged Billing using lack of ability to use 2 of the major listing tools.

THEIR answer was to cut and paste part of the terms and conditions under which we all signed up for which clearly states that Auctiva is responsible for no aspect of their site, that we use it at our own peril.

One thing that seems to work perfectly >> my Paypal account was dinged $9.95 exactly on the day they said it would be.

Must be nice to charge people and have no responsibility for the service your charging for working or not. Ohhh.. no negative feedback either !!

quote:

Originally posted by KaJomom:
My auto feedback has NOT been working now for 7 days. I have contact "help tech support" now 15 times.. They have me doing the same thing over and over and over again and nothing seems to work.

What so I have to do to get this problem fixed??

Hi KaJomom,

The issue with Feedback was caused by issues on eBay's end, which they have resolved at our request.

Hope this helps,
Auctiva Aaron L.

Auctiva Aaron L...

It's funny that you say that becuase auto feedback is STILL not working for me!!!

We are not up to 34 e-mails back and forth and NO auto feedback for 2 weeks now...

Kind of makes you think....

quote:

Originally posted by KaJomom:
Auctiva Aaron L...

It's funny that you say that becuase auto feedback is STILL not working for me!!!

We are not up to 34 e-mails back and forth and NO auto feedback for 2 weeks now...

Kind of makes you think....

How about now?