Beginners Blues-Limted Window Listings, No Import of Listings

nokatayMember

I have troub;les with new sytems. Besides the Store (the only feature I really want) is Auctiva basically just a replacement for eBay TurboLister and Sales Manager? I don't want to take the time to learn a new system that is just doing something I alredy can do and understand. Considering the cost it may be a bargain but most free services add 'enchancements' that equal 'fees'. I keep trying to import listings and only have 81 out of 400+ listing after 3 tries. I don't want have to create a 'ticket' every time I make a change. Of those 81 listings only about 8 show in the Store Window. I decided to try Auctiva over Vendio but the Vendio fee is looking like a small compensation for the time used. My frustration is mounting as my time invested increasingly equals futility.

To sum it up

1. How do I create a ticket to get listings imported?

2. Why don't more than a dozen listings show in the Store Window?

8/26/067:06 AM

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marciay96Member

Hi!

Auctiva is a listing tool like Turbolister and some of the other listing tools that require fees. The things I like about Auctiva that Turbolister does NOT offer is the use of several pictures in a listing (TB charges after the first one), free scheduling for listings to start when you want them to start, free use of their templates or create your own, and yes of course the scrolling store gallery. I also find it simple to use and yes, it is all free.

quote:
. How do I create a ticket to get listings imported

To file a help request, go to the Help button at the very top of the page, click on that and then go to the bottom of the screen where it says to file a help request.

quote:
Why don't more than a dozen listings show in the Store Window?

The store window is only set up to show about 14 items at a time. To change the items showing in the window, go to the Store tab and click on Edit Store Items. You can also go to the store tab and edit your store window (i.e. colors, shape, location)

Hope that helps, if not let us know!

Marcia

8/26/068:28 AM

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nokatayMember

Actually you have. Thank you. The desire to smash the computer screen has subsided. My cat has come out from under the couch and she thanks you also.

8/26/0611:00 AM

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