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If i select a saved listing that had used the best offer button it is not there.

If i start a new listing and click fixed pricing the best offer box is there, but then after i select the category it disapears.

Anyone else having this problem. Any help will be greatly appreciated.

Thanks Ray
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Best offer not working again tonight.

I have opened a suport case and here is the reply so far.

Dear Ray,

Thanks for following up with us regarding this matter - I'm pleased to hear you were eventually able to list the item using the "Best Offer" option. I'm not aware of any technical problems on our end that would account for this behavior, so hopefully the behavior you were facing was due to some sort of temporary glitch.

If you continue to experience this problem, please let me know and I'll recommend some things that may resolve it. Otherwise, feel free to close the case when you are comfortable that the issue is no longer occurring.

If you have any additional questions or concerns pertaining to your Auctiva account, please feel free to let me know, and I’ll be happy to continue assisting you.

Auctiva Support

I have sent them another notice letting them know it is still not working and will post here when i receive word back from them.

I would aslo encourage anyone having this problem to file a suport case so they know it is more then 1 person havng this problem.
Hi Community,

Thanks for helping to bring this issue to our attention. The reason that some of you are not seeing the "Accept Offers from Buyers" option is because it is missing from a couple of our servers - as a result of this, some users will see that option and others will not.

Our engineering team is aware of this problem and we will have it corrected as soon as possible. I can't provide an ETA of when this issue may be resolved at this time, but I will post further updates on this issue to this thread as additional information becomes available.

In the mean time, if you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page:


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