Can Not remove 2nd Category

Hi My*Evergreen*Closet,

Thanks for contributing to our forum. I have never heard of an eBay listing ending up in a second category without one having been selected on the listing creation page so I suspect that you will find that second categories were selected for the items in question if you take another look at the saved listings from which you posted them within Auctiva.

If you open up one of these saved listings, you should be able to confirm whether a second eBay category was selected by checking whether a number is listed in the “Category #” field under “Second Category” in which case you would be able to remove it by deleting the number from that field and pressing the “Enter” key on your keyboard.

I am not aware of any technical problems that would have caused second categories to have become selected in your listings spontaneously so I am not quite sure how such categories could have been selected if you did not intend to do so.

I hope this helps. If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.

-Mike

Hi Mike, Thanks for trying to help, But there is something going on with my site. I did not ever list a Skirt under the second category as Bustier. I have gone back, looking through many many skirt listings, I have not found one that doesn't have this Marked now as second category. Also in my saved listings I'm getting this.. showing up now. It wasn't there before. Well for some reason it doesn't show up in this message. It must be a form of html so I will space the letters out & n b s p; & n b s p;

There is a place that you are suppose to be able to clear the Second Category. But it will not clear out, in any of my listings.

I am having the very same trouble. I JUST listed an item on ebay and magically I am being charged for a second category that I DID NOT select and it will NOT let me delete that category! Someone help please!