Can't change templates. Gee, another problem!

helpandsellMember

The ability to change templates and the Master Profile are toast today (yesterday also). Whenever I try to make a change I am presented the ever so helpful maeeasge:

An error has occurred during the processing of your request. Please try again or file a support case if this problem continues.

www.auctiva.com

A lot of good that does! Anyone out there know when this will be fixed? Does anyone really reply to things here?

2/11/069:48 AM

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Original Post

joslynleeMember

I wonder if this has to do with the 2 servers auctiva is currently trying to fix. I got a couple of these errors today myself, but they had nothing to do with template changes. Most of the time, if I kepp trying to do whatever triggered the error, it lets me do it finally.

2/11/063:18 PM

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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