Can't get onsite w/ user name and password after a few months away.

Just in case you weren't aware, this is a pay site now. That may be your issue. Hope this helps.

I think they are having problems. I am getting the same thing when I try and sign in. Can't even file a support request or go to help. Only link that works is to the forums.
So glad I get to pay for such an inconvience.

I've changed my email address during the time away, and the old one is abolished, so I can't communicate at all. If we were users before it became a paid site, we pay anyway, right?

Hi sweetrose,

If you no longer have access to the email address on file with your Auctiva account and you do not recall the password to your account, we will have to make some changes to your account to allow you to request a password reminder to your new email address.

Also, you are correct that customers that were using our service when it was free now are required to pay to use the Auctiva listing and image hosting services as well. We still have a plan called the Free Tools plan that allows users to use the scrolling gallery free of charge though.

If you are still seeking assistance with this, I recommend contacting our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike