Can't get pics to upload

doodlenbugMember

when I click on the add images box, I get an error on page response and can't add images...what is up??? this happened to me the other day as well.

10/18/083:09 PM

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auctivamikedAuctiva Customer Support Manager

Hi doodle*n*bug,

Thanks for letting us know about this. Based on the error you are receiving, it sounds like there is a browser issue or process on your end that is interfering with the loading of the image selection pop-up window. I'm sure there are a variety of other possible causes as well.

If you continue to experience this problem, I recommend contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

10/20/085:59 PM

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rachrbMember

I also cannot get pictures to load...I've experienced slowing down of the upload process and now it just sits ther

10/21/082:54 PM

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    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
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<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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