Just taking a break. I was able to save 1. It is on IE. Firefox still shows the site at risk. So, I guess when I am done with the shop, I will start some listings. And hey, who ever said one needs to sleep!? Got about 3 days of work to do.
Did you try checking out any of the other threads on the boards or the alert messages? Auctiva was hacked this weekend and there is plenty of info on it.
Here's the link to the auctionbytes article, which I got from these forums on another thread earlier today:
http://blog.auctionbytes.com/c...09/2/1235318918.html
(edited because the url adding feature didn't work aparently)
Here's the link to the auctionbytes article, which I got from these forums on another thread earlier today:
http://blog.auctionbytes.com/c...09/2/1235318918.html
(edited because the url adding feature didn't work aparently)
WAs going along pretty smoothly til.......Internet Explorer cannot display this webpage!!! Went to preview and that's what I got. Then tried to schedule and same thing. Thank God, I was still copying and pasting into word pad. Was just about to stop doing that since it was going pretty well.
I read it, and it got me worried. Were people shying away from my listings cuz of this virus???
I started firefox, which I rarely use. Went to ebay without signing in. Did a search for one of my listings, using the key words. The listings were fine.
You still get the warning from google when you go to the auctiva site, but I have had those for other sites too, and just ignore them if I know the site.
I started firefox, which I rarely use. Went to ebay without signing in. Did a search for one of my listings, using the key words. The listings were fine.
You still get the warning from google when you go to the auctiva site, but I have had those for other sites too, and just ignore them if I know the site.
So, is Auctiva safe or not? I just sat down to get some work done and see this!
Is auctiva safe? Possibly.
The problem is, buyers going to our auctions through google chrome or firefox are getting warnings when they click on our listings.
I have google chrome myself, and when I check my own listing...I got the big red warning.
I cant even list through ebay, because the scrolling gallery from auctiva shows up and causes the problem.
I dont know how to disable the scrolling gallery.
Someone on Seller Central suggested deleting the html for it...but good Lord, I wouldnt know where to start, or what to delete....there is so much there.
The problem is, buyers going to our auctions through google chrome or firefox are getting warnings when they click on our listings.
I have google chrome myself, and when I check my own listing...I got the big red warning.
I cant even list through ebay, because the scrolling gallery from auctiva shows up and causes the problem.
I dont know how to disable the scrolling gallery.
Someone on Seller Central suggested deleting the html for it...but good Lord, I wouldnt know where to start, or what to delete....there is so much there.
I posted this in the larger thread about the virus, but I figure it is worth posting here, too:
I have had lots of buyers contacting me about the "attack site" warning they are getting when trying to utilize the Auctiva check out function. The following is the email that I have been sending back to them. Feel free to borrow any of this language to help calm down any customers who might be upset with you:
"I am sorry to hear about your issues. Just about everyone that regularly uses Auctiva checkout has had the same problem tonight. I can assure you that the malware (virus) that infected Auctiva's servers has been eradicated. The virus came from China and it took Auctiva most of the weekend to clean it out of their 200 servers. So they are clean, but Google and Firefox both have to "rescan" the Auctiva site to clear up the "attack site" warning that you are getting. This might take a day or two, or it might take a week.
Even after Google and Firefox re-certify Auctiva as a trusted site, Auctiva may yet have issues with certain aspects of their business, including the check out function. If you prefer using Auctiva's check out function, I am not sure how to advise you to work around these issues. The Auctiva message board is rampant with eBay sellers who are furious about this messing up their business.
As for old ComixJoint here, there's not much I can do. I have over 1,400 auctions pre-built in Auctiva, with hundreds more to be built in the future. To maintain the weekly schedule I have planned in the coming months, it is impossible for me NOT to use Auctiva. Auctiva made it possible for me to build the type of auctions that I prefer buying from, and I'm sure most of my regular buyers enjoy the way I present my underground comics.
So, at least on a temporary basis, it may be necessary to find alternative ways to pay for your auction wins. One way is to use eBay's check out function. I always send eBay invoices to those who don't pay the first night after the auctions end. You may not be used to it, and it may not offer you the same options as Auctiva, but at least it gets the job done. Another alternative is to take your combined invoice total, add the shipping option fee that you prefer, and pay me directly through PayPal. You can send any PayPal payment to me directly through your PayPal account with my email address: mfoxartist@gmail.com
I will know by the amount that you send me which shipping option you want. You can also include a note with your PayPal payment that indicates your preferred shipping option. And since you control the amount you are sending me, feel free to take a couple bucks off the grand total for your unusable PayPal discount coupons, extra aggravation or whatever. I want my buyers to be happy, not feeling frustrated or cheated.
If you prefer, you can also send me a check or money order for the grand total to my mailing address:
Mark Fox
c/o Accredo
1670 Century Center Parkway
Memphis, TN 38134
Again, I am sorry for any inconvenience or frustration you may have experienced with your attempt to check out with Auctiva. I'm sure within a week or two, things will be back to normal and all this will eventually fade from our memories. Thank you for emailing me and, as always, thank you for your business. You are one of the loyal buyers that make selling my collection on eBay worthwhile.
Mark (ComixJoint)"
I have had lots of buyers contacting me about the "attack site" warning they are getting when trying to utilize the Auctiva check out function. The following is the email that I have been sending back to them. Feel free to borrow any of this language to help calm down any customers who might be upset with you:
"I am sorry to hear about your issues. Just about everyone that regularly uses Auctiva checkout has had the same problem tonight. I can assure you that the malware (virus) that infected Auctiva's servers has been eradicated. The virus came from China and it took Auctiva most of the weekend to clean it out of their 200 servers. So they are clean, but Google and Firefox both have to "rescan" the Auctiva site to clear up the "attack site" warning that you are getting. This might take a day or two, or it might take a week.
Even after Google and Firefox re-certify Auctiva as a trusted site, Auctiva may yet have issues with certain aspects of their business, including the check out function. If you prefer using Auctiva's check out function, I am not sure how to advise you to work around these issues. The Auctiva message board is rampant with eBay sellers who are furious about this messing up their business.
As for old ComixJoint here, there's not much I can do. I have over 1,400 auctions pre-built in Auctiva, with hundreds more to be built in the future. To maintain the weekly schedule I have planned in the coming months, it is impossible for me NOT to use Auctiva. Auctiva made it possible for me to build the type of auctions that I prefer buying from, and I'm sure most of my regular buyers enjoy the way I present my underground comics.
So, at least on a temporary basis, it may be necessary to find alternative ways to pay for your auction wins. One way is to use eBay's check out function. I always send eBay invoices to those who don't pay the first night after the auctions end. You may not be used to it, and it may not offer you the same options as Auctiva, but at least it gets the job done. Another alternative is to take your combined invoice total, add the shipping option fee that you prefer, and pay me directly through PayPal. You can send any PayPal payment to me directly through your PayPal account with my email address: mfoxartist@gmail.com
I will know by the amount that you send me which shipping option you want. You can also include a note with your PayPal payment that indicates your preferred shipping option. And since you control the amount you are sending me, feel free to take a couple bucks off the grand total for your unusable PayPal discount coupons, extra aggravation or whatever. I want my buyers to be happy, not feeling frustrated or cheated.
If you prefer, you can also send me a check or money order for the grand total to my mailing address:
Mark Fox
c/o Accredo
1670 Century Center Parkway
Memphis, TN 38134
Again, I am sorry for any inconvenience or frustration you may have experienced with your attempt to check out with Auctiva. I'm sure within a week or two, things will be back to normal and all this will eventually fade from our memories. Thank you for emailing me and, as always, thank you for your business. You are one of the loyal buyers that make selling my collection on eBay worthwhile.
Mark (ComixJoint)"