Typing in the UPC and/or product name to list DVD's is not working. Have rebooted, cleared cache, switched computers, switched browsers...still not working.
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Hi littlestich,
Thanks for reporting this to us. I received your support case on this subject and forwarded the issue over to our engineering team for further investigation after confirming the problem. We have not made any changes in this area this week so I suspect the problem may lie on eBay's end, but I can't say for sure quite yet.
In any event, I will keep you updated about what we are able to find with respect to the issue when I hear back from our engineering team.
If anyone else encounters the same problem, I recommend reporting it to our customer support team by mousing over the "Help" tab and clicking the "File Support Case" option.
-Mike
Thanks for reporting this to us. I received your support case on this subject and forwarded the issue over to our engineering team for further investigation after confirming the problem. We have not made any changes in this area this week so I suspect the problem may lie on eBay's end, but I can't say for sure quite yet.
In any event, I will keep you updated about what we are able to find with respect to the issue when I hear back from our engineering team.
If anyone else encounters the same problem, I recommend reporting it to our customer support team by mousing over the "Help" tab and clicking the "File Support Case" option.
-Mike
Hi, I can't either! Trying to list lots of VHS movies! The drop down box only shows by keyword, and not by UPC,title,etc.
Will send a support case.
Will send a support case.