Instead of payment, terms of sale etc... can you customize those titles like instead of terms of sale you can put return policy??
Original Post
No, those titles are preset and cannot be changed. However, when you get to 'checkout options' on Auctiva's listing page, be sure to maximize it, and you'll see a small link that wil open up a window for your 'return policy'. It IS very easy to miss but it's there 