Cannot load photos, losing all my work

maidawebMember

Last two days on and off I made my listing and then go to add photos, and everything freezes and all my work is lost. Tonight I am having to work on a listing, then save it, THEN try and add the photos which currently are NOT loading at all. Very frustrating. Have opened a ticket, but wanted to post here as well. Been a rough few days using Auctiva for sure.

10/31/166:03 PM

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Original Post

auctivacraigAuctiva Support Manager

Hello maidaweb,

I am sorry to hear that you have been experiencing difficulty within your account. While we did encounter some technical issues over the weekend, our engineers were able to resolve them fairly quickly. We are not aware of any issues with uploading images at this point, so if you have already tried clearing your browser's cache, I suggest that you continue troubleshooting with your existing support ticket and please be sure to include the Operating System and browser you use so our team can look into it for you.

- Craig

11/1/169:02 AM

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