Cannot save my profile

opportunitydocMember

I have tried about 15 times to save my checkout profile. No error message, but the screen just comes back up again when I name it and hit save.

It appears to have eaten all my "return policy" and "payment instruction" details so I am not going to do any more typing until I find out whats wrong.

I have saved my marketing and shipping and master profiles with no trouble, but not the checkout...

Any hints??

1/26/061:28 PM

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rickbradfordMember

Hi. I started another thread about this very topic. So, in the event that you don't get any answers here, you might keep an eye on this one too:

https://community.auctiva.com/eve/forums/a/tpc/f/455609321/m/2491090151

1/26/061:32 PM

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auctivamikedAuctiva Customer Support Manager

Hi all,

Our engineering department is aware of this issue and will have it resolved as soon as possible.

I apologize for the inconvenience.

-Mike

1/26/062:03 PM

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opportunitydocMember

[QUOTE]Originally posted by Rick Bradford:
Hi. I started another thread about this very topic.

Thanks Rick.
Actually I did a search before I posted mine and yours didn't come up. I searched under "checkout profile" and I still dont know why yours didnt. Maybe it was too new? I was thinking about asking why as a new topic, since the search feature is so important.

Then I started physically looking through recent posts and cam across yours. Thanks again.

1/26/062:11 PM

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