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It would be a miracle if anyone answered at Auctiva. I can't tell you how many hours I've wasted to figure out how to change a category once my listing is posted on eBay.
I need to revise a few things, since i have a new employee and there were some mistakes and I have to revise them and I can't go through ebay since the listings seems to get all messed up. I notice when I do a BULK change there is no category listing on the drop down menu. Can anyone help??
Also, is there an easier way to revise the description besides to cut and paste?
Sorry if I'm a little bithcy I'm just thinking that I had a great platform, now??? Not so much.
Bren
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Hi BrenTreasures,

Thanks for posting your question here. We do not currently offer any tools that allow you to change which eBay categories items have been listed in through Auctiva so, as trinkets mentioned, you will have to make that specific change through the Revise your Item form on the eBay website.

Additional information regarding how you can revise your listings directly through eBay is available on the following page of eBay's help index: http://pages.ebay.com/help/sell/edit_listing.html

However, there are some aspects of active eBay listings that you can revise individually or in bulk from your Active Listings page within Auctiva. In order to familiarize yourself with those options, just select one or more items on your Active Listings page, click the “Bulk Revise” button, and scroll through the “Select Field to Edit” drop down menu on the ensuing page.

I hope this helps. If you need any further assistance with your account, please feel free to contact our Customer Support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.

-Mike
Bren treasures....IF you are revising in ebay and relist later through your saved listing page, you will need to change in auctiva also.

NOW...if you do from closed page, not sure how that works, but would guess they will transfer over in new category.

Most people I know relist through closed...I do from saved listing page...so IF I make a change on the bay I make on saved too. Though normally, I just make changes when listing ends and do it in saved page as they end.

Hope this makes sense.

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