Changing the Category ID Wipes Out UPC's and Multi Variations Data

Hello Unicorn Glitter -

Unfortunately there is no way to bulk update categories on your Saved Listings.

The difficulty you have encountered is expected behavior - which is, in part, why there is no tool to update categories in bulk. Please be aware that each category in eBay may have different options or requirements, so the listing creation page in your Auctiva account is dynamic and the available options change as selections are made. So, once you select the eBay site you wish to post to, some of the options on the lister change - this occurs again as soon as a category is selected.

So, if you change the category, the options on the lister page also change based on the requirements and options based on the new category. Currently we are unable to retain that data when the category changes even though the new category may have similar options or requirements, which requires such changes to be made on a case by case basis.

However, I have forwarded your comments along in the form of a feature request to our Product Management team for further investigation into the possibility of retaining the information such as you have described.

- Craig

Thanks for your reply Craig. Are you saying it's normal for the change in Category ID to wipe out the Variations also? It seems the two are not connected but perhaps there is more to it than I understand. The UPC's for these jewelry items are the same regardless of the Category so I don't see why they would be deleted by a change in Category. I just can't face another round of months of data entry so any help would be most appreciated.

Hello Unicorn Glitter,

Craig is currently out of the office, so I wanted to respond back to you.

This is correct. Our One Page Lister is designed to work from top to bottom, and the page loads based off of information we receive from eBay based on the eBay Category you choose. When you change the category, we make new calls to eBay, and reload parts of One Page Lister page depending on what information we receive from the calls to eBay at that time.

Our Product Development Team just reached out to me and they would love to get more information about your request, and have requested you create a Support Case within Auctiva, so we can work with you directly.

If you will, can you please file a Support Case with us at http://www.auctiva.com/help/requesthelp.aspx so we can discuss things further?

I hope to hear back from you soon!

Thanks!

-Johnnie Q.