I use blackthorne also but would like to downgrade it to the cheaper monthly fee and use auctiva to do all my relisting but running into a few problems

1. Everytime I delete the closed items I dont need then show back up later on,sometimes items show up from weeks ago or months ago. I had just 12 items in there a little while ago(ones I was going to try relisting on)

now when I go in a couple of hours later there are 30 or so again,3rd time I have deleted them but they keep coming back

2. Will auctiva ever make changes to relisting is a little easier? Like telling us if an item is relistable(get credit back) or if it was already relisted so we have to submit it again? If you relist an item a 3rd time you wont get the credit back if it sells but if you submit it then it does not sell and you relist you get it back.

3. When relisting an item that had multiples and 1 sold, why does it not delete the 1 sale and only have what is left when you submit it again? Pain to have to manually go into the item and change the quantity when you should be able to just click on relist.

I know blackthorne does all the above but its expensive and I love auctiva and I like its web based so I dont have to worry about backing up files like with blackthorne.

And I can use auctiva on any computer which is nice

Scott
Original Post
Hi Scott,
I can't answer all of your questions, but maybe I can help on one or two...

I am not 100% certain about this, but I don't think you can delete "imported" listings--I tried to delete several of those before and they kept coming back too.....

When I look at my Closed Listings, it tells me on the right column if I have relisted it and the ebay item#. It doesn't say anything about credits or how many times I've relisted it though. Also, when I sell fixed priced items and not all of the quanties sold, it says that too in parenthesis so when I do relist, I can adjust the quantity accordingly. Does anyone know if you use the Inventory Wizard, will it make those calculations for you? I haven't used that feature yet, so I can't speak for it's functionality.

I don't think Auctiva has the capability to differentiate whether or not an item is eligible for a relist credit--they have no idea if a dispute was filed or if there's another reason why an item that was supposed to be sold wasn't and is being relisted (like when you have a NPB.) And now that ebay is eliminating the relist credit for Fixed Price listings, it makes it even more confusing.

I wish the Saved Listings page would have info about the item's status (i.e. if it successfully sold the first time around or ?)and on the Closed Listings page why isn't the final sale price noted?

Once you get the hang of Auctiva it is a great listing tool. And who doesn't like to save $$ on templates, supersized images, etc....?
Last edited by krebel

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