"conditions" tag now disabled as a variant?

jayboidMember

I've been using variations now since our friends at eBay have changed the playing field yet again, and my friends here at Auctiva have provided me with ammunition....

Over the past few weeks, I've been using the variant "condition" to list my clothing (some NWT, some NWOT.) Now, on the last 2 listings, both failed due to an API error stating:

"The tags Condition is/are disabled as Variant."

There are times when I have multiple sizes/colors/conditions and it's been very useful.

Can anybody shed some light on this?

Thanks!

3/7/1012:30 PM

❤️ 0

Original Post

Replies sorted oldest to newest

auctivarebeccaAuctiva Product Manager

Hi! Are you entering the condition in the Item Specifics as well? If you have entered the variant "condition" and also enter the condition in the Item Specifics, ebay will drop the variant and keep the Item Specific. I don't know why else it would be disabled in the listing.

If you are still having issues with this, please contact our Customer Support team so that they can look into this for you Customer Support

3/7/103:14 PM

❤️ 0

jayboidMember

Hi Rebecca and thanks for the speedy reply!

No, I am not duplicating the variant in the item details section. Additionally, I've found that on some occasions the "conditions" field appears with the other, standard variations (size, size type, color, etc.) and sometimes, it does not.

I went into the eBay lister to see what would happen doing it "their way." When I started a variations listing on eBay, I didn't notice a field for conditions on their side at all! (very strange)

I'll try emailing Customer Support. Thanks for the tip!

3/7/103:27 PM

❤️ 0

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...