Confused? Trying to schedule for tonight

OK....I see what everyone is freaking about. Someone else reported incremental for 1 minute was gone, so was already looking and missed the BIG CHANGE.

Guess what? They made a change to the scheduler. If you click on the Post date, date/time box you get a drop-down calendar, BUT IT ALSO HAS TIME CHANGE at the top of the calendar. I also tried changing the text clock setting, i.e. not using the pop-up, and that worked too.

Busy busy programmers....they love to make changes.

Danno

If it's not broke don't fix it!
It seems everytime anything changes everyone else has to suffer.
At least they could give us a head's up a month in advance to plan for it maybe....
So in the meantime I am stuck here waiting to schedule auctions and can't and would like to be going home now.

Thanks.

Hi Community,

It is actually still possible to select the time you would like your listings to post when scheduling through Auctiva, but it has moved a bit. When you click the "Posting Date" field on the scheduler page, you will find the option to select your posting time right above the calendar that drops down.

Some additional information on how to schedule listings in one minute increments can be found on the following thread of our community forum: https://community.auctiva.com/eve/forums/a/tpc/f/4556093...231075082#9231075082

Any additional questions or concerns? Please contact our customer support department by completing the web form on the following page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

hi I can post imediately but cant schedule, the time delay is not working, have tried 3 listings sheduled straight away and it says I have sheduled non?

It won't acknowledge my listings either. Have tried to list for tonight and it confirms that I have 0 listings for 4-15 at 6:30. Does this mean that my other listings won't go off this evening as well? How do we get in touch with someone to let them know that theres a problem? And why can't they leave well enough alone. The prescheduling page was just fine as of last night. Why did they change it?

tbil60,

I see that you have 3 listings scheduled for tonight. 1 at 6pm Pacific time, then 6:10 and 6:20.

This displays on the scheduled listings page:
http://www.auctiva.com/listings/scheduled.aspx

-Kevin

I'm trying to list another item for 6:25 and it keeps saying that I have 0 listed for 6:25. I've tried to schedule it 3 times and it won't go. it fo

It's a rose colored skirt that is in my saved listings but I can't schedule it for tonight. I've tried 3 times, it takes me to the next page and informs me that I have 0 listings for 6:25

Are you having a good day, Kevin?!?

I can't schedule period. Each time I try it give me a confirmation that 0 are scheduled to post. Is it going to be fixed anytime soon?!?

I am having the exact same problem. It tells me I have successfully listed 0 items.

I am sooo glad I'm not the only one!!!
It's a frustrating feeling sitting here trying to figure out what to do. At least we're in this together!! Now, if Kevin would just come back on....

The good news is the listings appear under saved listings so we can go back in and list them once they get it fixed.

Can any of you give me the title of the saved listings you are trying to schedule that are not properly scheduling?

tbil60, all of yours are titled the same, so I'm not sure which is the rose colored one.

-Kevin

VTC Granite Ironware
Humorous VTC Harness Oil
Humorous VTC Morning Prayers

One other question, can you give me the steps you are taking to schedule?

For example:

1. click on saved listings page.
2. select checkbox for item I want to schedule.
3. Hit schedule button
4. Select time I want to schedule by modifying posting date.
5. Hit "schedule" button

-Kevin

It doesn't work with a new or saved listing. On a new listing I say schedule, it pops up confirm that I want to schedule an ebay listing. I say yes. It then tells me I have successfully scheduled 0 listings. I go to scheduled listings and there is only one item there that I listed much earlier in the day. It does the same thing if I go to a saved listings, click on the box, hit schedule then it does the same as above.

I just found out one additional piece of information from our support team. It looks like some users are still hitting the old schedule page because it is cached in their browser.

Support told me to try the following:

"They need to delete cookies, close out all their browser windows, and then sign-in again"

Let us know if that solves the problem for anyone.

-Kevin

I cleared my cache and that did the trick.