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Hi JustDi,

Thanks for helping to bring this issue to our attention. We were experiencing some connectivity issues a bit earlier (as noted in the News) section, but they should now be resolved so I do not expect you to encounter any more errors of this nature moving forward.

If you continue to encounter any such difficulties, please contact our Customer Support team directly from under the "Help" tab and we will be happy to continue working with you.

We apologize for any inconveniences this may have caused.

-Mike
Hi bluebirds15,

I am not aware of any technical issues on our side of things that would explain the behavior you reported experiencing yesterday afternoon, but hopefully things have started to look better from your side of things since.

If you continue to encounter similar difficulties, please contact our Customer Support team directly from under the "Help" tab within your account and we will be happy to work with you on this further.

-Mike

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