Skip to main content

Hi there. I'm relatively new to Auctiva and have been experiencing this same issue for the past couple days when trying to list items. I can list six or seven just fine, but then I'll be on one and when I go to put in item specifics, the window just shows up with a "#" and the message "Internet Explorer has modified this page to prevent cross scripting". I can't try again, I have to log off, wait about fifteen minutes, then I can log back on and start again with no problem...again, until I get six or seven listings in and then I'll get the same error message and will have to log off again. This really costs a lot of time when you have a lot of listings to crank out. I am wondering a.) what exactly is the error message? b.) is there anything I am doing to cause this? and c.)is there something I can do to prevent it? Please keep in mind that I am not computer savvy, so if you can explain it like you would if you were talking to a five year old, I would appreciate it!!! :-) Thanks so much!
Original Post
Hi funbythefoot,

Thanks for contributing to our forum. I have not heard of this error being generated on the Custom Item Specifics page before and I am not sure why that is happening for you, but I did a bit of research on the error and it appears that you may be able to prevent these errors from being displayed by disabling the “Enable XSS Filter” setting within Internet Explorer.

If you would like to give this a shot, you should be able to disable this setting via the following process:

1)Click the “Tools” menu within Internet Explorer and then select “Internet Options”
2) Click the "Security" tab
3) Click the "Custom Level" button"
4) Scroll to the bottom of the list
5) Select "Disable" under "Enable XSS Filter"
6) Save the changes

I hope this helps. If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.

-Mike

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×