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you're right, it's not rocket science. And every piece of software, every computer, ebay, etc automatically changes when daylight savings time comes and goes - except, apparently, for Auctiva.

Auctions closing before people are home from work, or after they're in bed, is not good. We and many other sellers pick our times to post auctions intentionally, because we think those are the best times for our stuff to close - and not an hour earlier or later.
I dont understand why every listing that I scheduled to start on Sunday and the weeks following post times all advanced 1 hour. I noticed it early Sunday and edited them to start at the time I first choose and they started 1 hour early. What am I suppose to do with the other listings that I have scheduled to start on the next several weeks, they all still show 1 hour later than what I had scheduled them
quote:
Hello,

If you have your Time Zone set and the feature to allow 60 minutes for Daylight Savings time enabled, now that we are back to Standard Time, you must disable the allow 60 minutes for DST.

After logging into Auctiva, click on My Account -> Settings -> Under the Time Zone selection is the check box for DST. Remove the check or put 0 minutes for Daylight Savings Time.


Eric W.
Auctiva Support
Hi. Just to confuse matters further the UK also altered clocks recently and local time now equals GMT there. However auctiva GMT is 1 hour fast and as GMT never changes this an error not associated with changing clocks. No big deal as I don't think an hour here or there means a lot and living in Thailand which is GMT + 7 hours means I am in bed when my listings start/finish and I enjoy a lie in Smile

On a more positive note instead of having a moan I have to say that the last 5 days have been totally auctiva pain free for me so maybe all the downtime last week was put to good use. Touch wood long may it continue

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