e-Bay Sales - Change Status to Shipped

In e-Bay Sales Section of Auctiva, when I try to CHANGE STATUS to SHIPPED, a note comes up saying that None of the items could be changed. Therefore they give the impression they have not been shipped. This has been happening for a few months now. However up until yesterday they seem to be updated by the following day and the little red van icon appears. However today, the ones I changed yesterday, have not updated and are still showing the green Cash icon (Awaiting Shipping). How can I get this to work correctly.
Ernie
Original Post
Hello samedra -

there is currently an intermittent issue with marking items as shipped on the eBay sales of accounts. Our engineers are aware of the issue and are seeking a solution. I have no ETA on when the solution may become available, but will update this thread as soon as more information becomes available.

-Craig

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