ebay listing havent been imported - help please !

lego-builderMember

Hi, am new to Auctiva, having only joined last night. I have several listings on ebay, however they do not seem to have been imported into Auctiva automatically, and I cant seem to find a way to do this. I wanted to get the scrolling item bar to use on my listings, and this wont work either - I presume because none of my listings are appearing.

Can anyone help please ?

4/9/1011:05 AM

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itsjustmeMember

did you create those listings in ebay or auctiva?

Have you activated your token?

Assuming those listings were originally created on ebay and you have activated your token, they will need to close. Once you relist them from auctiva you should see the scrolling bar.

When they close they will appear in your closed item tab (assuming your token is activated) and anything you do from there to list on ebay should show the scrolling bar.

If you continue to have problems, file a support ticket. (use the help link in the upper right hand corner).

4/9/1011:40 AM

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pinkcloudsandangelsMember

If you listed your items through Auctiva, go to your saved listings. Select the listings that you would like to go to your commerce store. There is a tab above the listings that says Export to Commerce. Click on that.

If you listed them on eBay, you will need to go to your commerce store and enter them manually.

4/9/106:01 PM

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