Skip to main content

Hi... After posting a couple items using Auctive, I went to eBay and did a "Search by Seller" for my eBay name. It shows NO items for sale, UNLESS I tell it to show items which have already closed. This is not good, as many if not most, of my buyers check my auctions by Search by Seller name. What is wrong? Do I need to do something differently. This is my first posting with Auctive, but I have been on eBay 11 years now. Dixieboy
Original Post

Replies sorted oldest to newest

Hi DixieBoy,

Once a listing is posted through Auctiva and is assigned an item number, the listing has been submitted to eBay, and it is entirely in eBay’s hands to index the listing to appear in the appropriate search pages. Since you are currently unable to find your listing on eBay, it must have not been “indexed” yet which, according to eBay, typically can take up to 6 hours.

Additional information on this fairly common eBay issue is available on the following page of eBay’s help index: http://pages.ebay.com/help/find/questions/wheres-my-item.html. If you have any further questions about this specific issue, I recommend you contact eBay’s customer support department.

If you have any additional questions or concerns pertaining to your Auctiva account, please contact our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×