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PLEASE I need some HELP!

OK, 1st I've made a mistake on my ebay store when I begun with my listings (I listed 10 same items -Didn't really wanted to do this, so I ended 5, nonsense because I was charged anyway)Thus, I decide to change the OTHER 5 active listings and I did. THE PROBLEM? Well, on my auctiva's store account the old listings appear, AND most importantly THE STORE WINDOW is BAD - What a mess! In here the words that I changed for the listings are the same, BUT the picture and the price are the old ones - for instance, in the old listing I had a mug for $16 and I changed the listing for a clock for $29, My clock listing is showing with the mug picture for $16 GRRRRRR
Then I went to "edit items" page & same thing,
words are right but price is wrong; I tried to make hidden & removed feature the items, but it doesn't even let me remove them.

The worst part is when you see the scenario mentioned before on the store window, that's terrible! AND when I go to my AUCTIVA store the OLD items are there pictures & words.

ANY Suggestions are truly appreciated!

Angie
http://stores.ebay.com/Angies-biz
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Hi Angies,

Our listing maintenance, which updates title, current price, high bidder, high bidder feedback, bid count, currency, and end time on your active listings page is done about every 6 hours.

Once your updated prices are reflected on your active listings page, they should be displayed in your store window the next time it refreshes, which it does about every 2 hours.

Once a store window image is generated for a listing, in cannot be changed, so the images in your5 store window will not be updated. You can remove these listings that have the wrong images by making them hidden in your Auctiva store at Auctiva -> Store(tab) -> Edit Items. Any items that are made hidden will no longer be displayed in your Auctiva store, nor will they be displayed in your store window the next time it refreshes, which it does about every 2 hours.

-Mike
Hello! Frown

Mike & carolelliott thak you!

I didn't like the idea that my items won't be updated. So, it makes me wonder...Can't I simply disable o deactivate the store window, and start all over, and why when I clicked on any item (in store>edit items)I can not removed them, I clicked remove featured and nothing happens?? GRRRR Is there a way to remove ALL the store items and get them again from imported items?

carolelliott Could you possible tell me how to remove the code from my descriptions? That will be great!

Well, for now I guess I will follow Mike's advice and will hide the items, even though I just don't want to do that, But if I have no other choice........ Eek

Thanks Again to both!

Angie
Hi Angies,

The problem with disabling the store window and starting over is that, once the store window has been appended to your active listings, to remove it, you would have to delete the store window html from the html description of each listing.

If you would like to do this, you can access the store window html at Auctiva -> Store(Tab) -> Store Window -> Store Window HTML. If you remove this html code from your html description, the store window will be removed from the listing. To view the html descripiton, just click the "Enter Your Own HTML" tab above the description editor on eBay's "Revise Item" form.

Disabling the store window at Auctiva -> My Account(tab) -> Settings(Preferences) will only prevent the store window from being inserted into listings created thereafter.

The "featured" status in the Auctiva store doesn't give the items priority in the store window. Featured items are just prominently displayed on the first page of your Auctiva store.

-Mike
quote:
Originally posted by Angies:
Hello! Frown

carolelliott Could you possible tell me how to remove the code from my descriptions? That will be great!

Angie


Hi Angies,

It can be removed by hand from each auction the scrolling store is in. But to remove it you have to revise each auction and remove the flash code manually.

It can be a little tricky if you don't know what your doing, because its very easy to remove stuff you don't want to remove !! eeekk.

Anyway, if you want to try 1, then see how it looks this is what you need to do.

Go into your auction on ebay and click revise description. Look half way down the html coding for this section : Hightlight all the script that looks like this. Then press delete (only delete this bit though. !! Then click on save and subit and check the auction. The scrolling store should be gone from that 1 auction. Let me know how you get on. If you can't do it, then take the wording in the store out. I HAVE NO ITEMS FOR SALE RIGHT NOW, looks bad,

Good luck. Carol. ok, below is the code you need to remove. You might want to ask auctiva Mike if I got the code right before removing it. !!!

<!--ASW-->
<TABLE cellSpacing=0 cellPadding=0 width="100%" align=center border=0>
<TBODY>
<TR>
<TD>
<SCRIPT language=JavaScript type=text/javascript>function passpara(){return '&id=118344&itembgcolor
=0xFFCC66&bordercolor=0xDD0000&
storewindowbgcolor=0xFFCC66&
toptextcolor=0x000000&
bottomtextcolor=0x000000
&stripcolor=0xFF9900&
auctionclosemessagecolor=
0xff0000&emptyboxmessagecolor
=0x000000&buttovercolor=
0xFF9900&buttoutcolor=
0x000000&searchtitlecolor=
0x000000&searchbuttbgcolor=
0xc0c0c0&searchbutttextcolor=
0x000000&searchbuttbordercolor=
0x000000&itemhighlightcolor=
0xfff000&navbuttonactivecolor=
0x4bc1ee&navbuttonoutlinecolor=
0xff9900&navbuttoninactivebgcolor=
0x000000&baseurl='+escape(location.href.substring(0, location.href.lastIndexOf('/') + 1));} </SCRIPT>

<SCRIPT language=JavaScript type=text/javascript><!--

var flashVersion = 0;
var agent = navigator.userAgent.
toLowerCase();
if (navigator.plugins != null && navigator.plugins.length > 0)
{
var flashPlugin = navigator.plugins['Shockwave Flash'];
if (typeof flashPlugin == 'object')
{
//
// need flash version 6 or higher (this code should work with future flash plugins.)
//
if (flashPlugin.description.indexOf(' 5.') != -1)
flashVersion = 5;
else if (flashPlugin.description.indexOf(' 4.') != -1)
flashVersion = 4;
else if (flashPlugin.description.indexOf(' 3.') != -1)
flashVersion = 3;
else if (flashPlugin.description.indexOf(' 2.') != -1)
flashVersion = 2;
else if (flashPlugin.description.indexOf(' 1.') != -1)
flashVersion = 1;
else if (flashPlugin.description.indexOf(' 6.') != -1)
flashVersion = 6;
else if (flashPlugin.description.indexOf(' 7.') != -1)
flashVersion = 7;
else
flashVersion = 8;
}
}
else if (agent.indexOf('msie') != -1 && parseInt(navigator.appVersion) >= 4 && agent.indexOf('win')!=-1 && agent.indexOf('16bit')==-1)
{
if (window.sqHasFlash)
{
flashVersion = 6;
}
else
{
document.writeln('<scr' + 'ipt language="VBScript">');
document.writeln('on error resume next');
document.writeln('dim obFlash ');
document.writeln('set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.7")');
document.writeln('if IsObject(obFlash) then ');
document.writeln('flashVersion = 7 ');
document.writeln('else set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.6") end if ');
document.writeln('if flashVersion < 7 and IsObject(obFlash) then ');
document.writeln('flashVersion = 6 ');
document.writeln('else set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.5") end if ');
document.writeln('if flashVersion < 6 and IsObject(obFlash) then ');
document.writeln('flashVersion = 5 ');
document.writeln('else set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.4") end if ');
document.writeln('if flashVersion < 5 and IsObject(obFlash) then ');
document.writeln('flashVersion = 4 ');
document.writeln('else set obFlash = CreateObject("ShockwaveFlash.ShockwaveFlash.3") end if ');
document.writeln('if flashVersion < 4 and IsObject(obFlash) then ');
document.writeln('flashVersion = 3 ');
document.writeln('end if ');
document.writeln('</scr' + 'ipt>');
}
}
if (flashVersion >= 6)
{
document.writeln('<table align="center" valign="top" border="0" cellspacing="0" cellpadding="0">');document.writeln('<tr><td width="247"><tr><td align="right" valign="top">');document.writeln('<OBJECT classid="clsidBig Grin27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.
macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,0,0" WIDTH="752" HEIGHT="227" id="auctivastorewindow" ALIGN="middle">');document.writeln('<PARAM NAME=movie VALUE="http://
asw.auctiva.com/StoreWindow_HScroller.swf">')
;document.writeln('<PARAM NAME=FlashVars VALUE="'+passpara()+'">');document.writeln('<PARAM NAME=quality VALUE=high>');
document.writeln('<PARAM NAME=wmode VALUE=transparent>');
document.writeln('<PARAM NAME=allowScriptAccess VALUE=always>');document.writeln('<EMBED src="http://asw.auctiva.com/
StoreWindow_HScroller.swf" FlashVars
="'+passpara()+'"quality=high ');document.writeln('WIDTH="752" HEIGHT="227" NAME="auctivastorewindow" ALIGN="middle"');document.writeln('TYPE="application/x-shockwave-flash"');document.writeln('PLUGINSPAGE=
"http://www.macromedia.com/go/
getflashplayer">');document.writeln
('</EMBED>');
document.writeln('</OBJECT>');
document.writeln('</td></tr></table>');
}
else
{document.write('<a href="http://www.macromedia.
com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"><img src="http://www.auctiva.com/
images/StoreWin_NoFlashPlayer_Hor.jpg" border="0"></a>');}

document.writeln('<NOSCRIPT>');document.writeln('<a href="http://www.macromedia.com/
shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"><img src="http://www.auctiva.com/images/
StoreWin_NoFlashPlayer_Hor.jpg" border="0"></a>');document.writeln('</NOSCRIPT>');

//--></SCRIPT>
</TD></TR></TBODY></TABLE><!--ASW-->
Hello Carol!

WAO!! I am just amazed again for responding and trying to help me, it's just SOOO wonderful, THANK YOU to you for that as well!!!

I just remove it from one item and it looked OK, the auctiva scroll is gone.

Then, I guess once I'm done with all the other items I will have to enable the auctiva window again? I guess..

Thanks again!

Angies

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