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Hi,

I have noted that Auctiva's imaging files are case sensitive for the file type, and lower case is acceptable, e.g. use .jpg not .JPG. I've had a few errors due to that problem.

I don't know if that's the problem, but odd error messages are often not what they seem. String makes me think something in file name or description, so it's at least a logical guess.

Danno
Hello can any one tell me if they are having this problem ? I listed an auction before they shut down for an hour went threw fine ? Then I went to list another coudlnt log in .. then I was able to now ! useing some of the same photos as the 1st listing . I hit post ! and this comes up? " Your ad was saved but not posted. The description contains one or more deleted images. Please check your description, remove these images, and try again.
Create an eBay Listing " Is it me Or them ? Any help PLEASE!!!!!!! Thank you Jeannette Eek
Just wanted to let everyone know that I just contacted Auctiva support and they told me that they were aware of the problem and it wont be fixed until tomorrow morning around 10:00 again. Hope that doesn't mean like today's 10:00, which didn't really fix it. Smile I don't know about the rest of you, but this will certainly mess up my listing week. Oh well, what can you expect for free? Smile
This is a real pain, the erroro message, but there is a way around it although it takes longer. If you go to your "images" you can select a picture that has been uploaded and edit there. Then it will show up in your auction like you want it to look. It takes more time but at least the picture is good. Just a quick fix until they get this thing taken care of.
Good morning all, :-).
Posted September 03, 2008 02:34 PM Hide Post
Hi Community,

Update - I just heard back from our technical team and it appears that the outstanding issues that are preventing users from editing images and submit listings with free shipping are going to be addresses with a minor site update tomorrow morning. At this point, I anticipate those issues will be resolved at about 10 AM PT tomorrow.

I will post further updates on those issues, as well as any new issues that come up, on this thread as additional information becomes available.

That's on the NEWS section of this site. SO hopefully by this afternoon-it will be UP and running accurately.

I LOVE AUCTIVA!
quote:
Originally posted by mysisterscottage:
This is a real pain, the erroro message, but there is a way around it although it takes longer. If you go to your "images" you can select a picture that has been uploaded and edit there. Then it will show up in your auction like you want it to look. It takes more time but at least the picture is good. Just a quick fix until they get this thing taken care of.
Good morning all, :-).


Sorry, ERROR message, not erroro. I need some coffee, LOL!
Hi Community,

The issue being discussed in this thread is a know issue that is currently being investigated by our technical team. I'm hoping we'll be able to get this issue resolved today, but I'm not entirely certain that will happen at this point.

I'll post further updates on this issue to this thread as additional information becomes available. Thanks for understanding.

-Mike

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