Failed Images

I have been Playing with it. I got 1 out of 6 to load. Read back thru the last few days,They say some of us may be able to resize our pics, to get it to work. I have not done it.Hope this helps you.I might try resizing later this evening,but that doesnt seem to be my problem. Yesterday i uploaded at least 40 Pics with no problem.

I can't get most of my images to upload. Most fail. This was not a problem yesterday, Saturday! Auctiva people, are you reading this? help!

I'm having the problem of failed images tonight. So much for listing anything tonight. Anyone know yet what the problem is?

I too am having problems uploading images. Everything fails. So much for staying away from attempting to list on Sunday nights in favor of Monday nights. Another lost week. Maybe I try Tuesday nights the next time...if there is a next time!

This sucks, I can't upload either, I've been trying for hours, all browsers! Totally sucks! I've never had a problem!

This is the second time I have experienced this problem. I get a red failed when trying to upload my pictures. The first time I thought it was my computer and I spent hours trying to fix it. Now it has happened again and I have read this message board and I know it is Auctiva's site not my fault. This is hard to work with when you only have so much time to list. Does anyone have an answer?

Same here! I tried numerous times to upload my images. I tried Live support,it told me 2 people were in front of me & after 15 minutes they told me to open a support claim. It says that they are having problems with images larger than 1mb, well mine are alot smaller than that.It seems like everytime you open a claim, they get back to you with "everything is ok on this end" but then you have no more problems...until next time. Well, enough complaining, hope they fix it.

I can't seem to load images today either...complete pain

I can't upload images either. We have more than 50 listings ready to go and can't get them posted because of Auctiva's image issue.

Am researching Venio right now. It costs money to host images, but if they have reliable service and ANY customer support, it might be worth it.

I can't get support to answer my questions or respond, either, and what I really want to know is - Is ANYONE able to upload photos and post with Auctiva today?

I have been receiving the "failed" message all morning. Autiva Support, will someone please tell us what is going on! Thanks.

I was able to upload some pics late last night then a few minutes later I tried to upload some more but I got the error message everyone is getting. All my pics were well under 1mb. I tried to just load one pic that was well under 1MB and I got the same message. I have tried different browsers, & different methods of uploading all day today. I can't get one pic to upload.
I submitted a support ticket this morning but have not heard anything back.

This is really crazy! You would think someone from the technical team would be kind enough to let us knowing what is going on. Are we the only ones aware of the problem. If so, how we can reach the support group, and alert it of the problem?

I have never received ANY response to any trouble ticket I've ever opened with Auctiva. (This is my 3rd.)

We are a business, and we do HEAVY listing - we were considering Auctiva for our insurance in August when our contract with our current 3rd party insurer is up, but if this is the kind of response and service we will get with the insurance - I will probably have to think twice or three times before going ahead with that plan.

I realize that this particular service is free. But if the support they offer for the free service is indicative of the support the offer for their paid services - well, maybe I'll have to renew that contract after all.

My biggest fear is that we aren't going to be able to upload anything until they get their server situation sorted out. Which was supposed to be today and will now be sometime next week.

I can't wait that long to post, I'll have to par down my photos and go back to Turbolister, I guess.