Could somebody explain the automatic feedback process.
I have got everything set up correctly on the auctiva side.
The automatic feedback has worked a few times but since then it does not seem to work anymore.
How often does the automatic feedback respond to left feedback? I take it is not instant.
Why does it automatically leave feedback for some customers and then not for others.
I am only talking about positive feedback and i know that if neutral or negative feedback is left for me then i must enter my feedback reply manually.
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