GALLERY IMAGES NOT LOADING ERROR MESSAGE ALL THE TIME

linneyMember

Hi is anyone having a problem with the gallery images / header image downloading every time I try to schedule a listing with the gallery image / header pics included in the listing it will not let me and the red error message comes on saying a gallery image has not been selected and none of the gallery options have been selected totally dumbfounded as the images are showing on my listing it will not even let me save the listing unless I remove the images can anyone help ?

10/9/083:47 AM

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spuffyMember

I'm getting an error message that I have not selected any gallery images even though the Gallery Image box has been checked. After I get the error message I am just re-checking the gallery image box again and everything looks like it is running OK. I have raised this issue with Auctiva

10/9/085:11 AM

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linneyMember

Glad someone else is also having the same probs as me !! I too have written to auctiva and i have tried again to see if there is any change now but they are still getting rejected as having no gallery images as being selected even though I have selected an image and it is showing at the time of listing but will not schedule or save but will save if I physically remove the images from the gallery box and header box.
any one else having the same probs today?

10/9/086:35 AM

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plMember

Having troubles too - really needed to get auctions up and running and no way would it let me have a gallery picture without sending me messages that didn't make sense. In the end I've had to post items without gallery (or heading pic) and then go to Ebay and revise item to add gallery photo. It works but a load of messing about.............

10/9/087:30 AM

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inkycorradoMember

same problem here, have already opened a support casse, suggest you all do the same to bring this to Auctiva attention

10/9/088:44 AM

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macallister78Member

Also having this problem and have let Auctivia know. So hopefully something will be done about it.

10/9/089:26 AM

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linneyMember

just had a reply to my message to auctiva to say it sounds like a prob their engineer was working on this morn but not quite sure so has asked me to fwd a photo image to try and see if the problem still excists , personally if a few of us are all having the self same prob I think its more an Auctive prob than something to do with our images ? still hoping it will get rectified anyway soon !

10/9/089:48 AM

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jayneyMember

Hi folks, it's 8pm and still the gallery picture not working, i have opened a support file with auctiva but not heard anything back yet. Hope it's soon Jayne

10/9/0812:07 PM

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inkycorradoMember

hello all,
have jsut had a reply and apparantly its because e bay now use the header as the gallery image and Auctiva are working to rectify the fact that we are having this problem and having to select gallery every time

10/9/081:08 PM

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