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Hi there,

Today I paid the £14.99 for an eBay store and then noticed I can start start a store through Auctiva. Which I have done too.

I have only 1 listing at the moment that I created before opening the store.

When I open that listing and click on the visit sellers shop link, the eBay store opens, but has nothing in it.

So...
1.) How do I get my Auctiva store to appear instead?
2.) How do I get my listing to appear in the store? Is this a matter of waiting for my store to be updated?

Thank you for any help you may be able to offer!
Mark Cuthbertson
Last edited {1}
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Hi Batfish,

Welcome to Auctiva!

All of your listings that are active on eBay at any given time should show up in both your Auctiva store and eBay store. If your active eBay listing are not showing up in your Auctiva store, please contact our customer support team and we should be able to help you out with that.

If your active listings are not showing up in your eBay store, I recommend contacting eBay's customer support so they can look into why your listings are not showing up there.

You can contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

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