Hi, am I the only one who types a whole description, puts in pictures and then when I go to post of scheduale I have to re enter my password and viola! my listing is gone. Any way I can avoid this? Thanks, rsws
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Same thing just happened to me. <img src="http://home.no.net/birgif/glis/prvim.gif" /> We can file a support request if no one posts a way around the problem.
<img src="http://www.geocities.com/josan58/hardworkingmommyblinkie.gif" />
<img src="http://www.geocities.com/josan58/hardworkingmommyblinkie.gif" />
Hi! I read a post from an Auctiva staff member a while back that you run the risk of being 'timed out' unless you click the 'remember me' button when you're first signing in. I've had this happen to me time and again, too, and know how frustrating it is, but maybe it's worth a shot?
Thanks, I will give that a try. rsws
Hi,I'm having the same problem now.Will try the remember thing and see if it helps.
Oh I could just cry - I'm not going crazy!
This has been happening to me frequently lately - did not happen at all before that.
I DID file a support request and was made to feel like a twit - the "customer service" person said basically I was the only person in the whole wide world this had ever happened to and that it must be a problem with my cookies/cache/viruses/spyware etc.
Well I went through all these things on my computer and it still keeps happening. I have been in tears on more than one occasion after working so hard on a listing only to lose it all. Have started to cut and paste the html of my description to Word every time before I click on ANYTHING (post, scheduele, save - doesn't matter).
Well Auctiva - looks like it's NOT JUST ME!
I love this service and I said so to the chap in my support request but it is useless if you need to keep re-doing everything or pasting all to Word because sometimes it does work and sometimes it doesn't!
Auctiva - please fix this.
ps I have ticked 'remember me'!
This has been happening to me frequently lately - did not happen at all before that.
I DID file a support request and was made to feel like a twit - the "customer service" person said basically I was the only person in the whole wide world this had ever happened to and that it must be a problem with my cookies/cache/viruses/spyware etc.
Well I went through all these things on my computer and it still keeps happening. I have been in tears on more than one occasion after working so hard on a listing only to lose it all. Have started to cut and paste the html of my description to Word every time before I click on ANYTHING (post, scheduele, save - doesn't matter).
Well Auctiva - looks like it's NOT JUST ME!
I love this service and I said so to the chap in my support request but it is useless if you need to keep re-doing everything or pasting all to Word because sometimes it does work and sometimes it doesn't!
Auctiva - please fix this.
ps I have ticked 'remember me'!
I am having the same problem for two days now....I thought it was something to do with ebay servers not working properly. Seems to be going on a long time though. Oh, it's so frustrating, I agree. I've had numerous things to list and only got one listed the whole evening. I have ticked the remember me button so don't think it's to do with that. I love Auctiva and haven't had many problems in the past so I'm hoping this is just a temporary blip.
I'm having the same problem. And, the support person told me the same thing - adware/spyware/browser issues - supposedly on my end. Well, it's not my computer I can tell you that. I too only got one listing accomplished tonight. I love this service too but, can't afford to lose all of this time and have Auctiva not even acknowledge it's a problem. Hope they fix it soon.
I'm getting timed out too. 
very frustrating.
very frustrating.
I have posted this to another thread, but see everyone is having similar problems - I was also at hair-tearing out stage, but I changed over to Movilla firefox browser (from IE) and hey presto - instant post. Worth trying if you haven't tried already.
Mine's working at the moment anyway....hooray!
Mine's working at the moment anyway....hooray!