Giving Works Program

kctraderMember

I'm trying to set up some auctions using the Giving Works Program. I'm showing as registered with Giving Works on my account page. However, when I go to search for the charity, it doesn't appear in the list. It is there if I try to list directly through eBay. Any ideas?

1/12/128:07 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi kctrader,

Thanks for contributing to our forum. If you would like to donate a portion of your proceeds to a Giving Works charity that is not currently available in the “eBay Giving Works” area on the Auctiva lister page, please file a support case from the “Help” tab within your account and let us know which charity you are interested in selecting.

We do not always receive notifications from eBay to let us know when new charities have been added and we will most likely just have to import the one you are looking for into our system manually.

-Mike

1/26/1211:57 AM

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