Having trouble changing "about info" page. Please help!

randombrunetteMember

I haven't updated this page in, oh... years. But I need to do it now.

So I clicked on Stores, "About Info", and all the fields that came up were blank.

I thought I would find the information the I had previously put in, but I didn't.

So I put in what I wanted, and when I go and write an auction, the old stuff keeps coming up.

WHERE CAN I EDIT WHAT I ALREADY HAVE?

This is driving me bananas!

5/10/126:07 PM

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jennyatauctivaAuctiva Communications Team Member

Hi random brunette,
Have you tried updating your Seller Details profile? It also has an About Us section and can be accessed from here:
http://www.auctiva.com/profiles/landing.aspx.
If this doesn't fix the problem, I would file a support request ticket so we can take care of the issue quickly.
http://www.auctiva.com/help/requesthelp.aspx#
The About Us info under the Stores tab will update your info for all you listings in your Auctiva Emporium. It is still a good thing to keep updated, but those details wouldn't show up on your individual listings.
Good luck, happy selling and happy Friday,
Jenny at Auctiva (Another random brunette)

5/11/129:07 AM

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randombrunetteMember

Thanks, Jenny, that worked!

Nice to meet another "random" brunette, lol..

5/13/126:10 AM

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