HELP! Cannot see my pictures!

patee1954Member

I cannot see but a few(very few)thumbnails when I go to images!?!? When I tried to edit an old ad,there is no pictures.Have not been able to use for 6 months.Am frustrated and need to sell my items.Have contacted Auctiva several times,to no avail.Any one have any ideas?
Thanks!

11/19/077:29 PM

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shadeauxMember

Hi. Have you changed your eBay password? Try resetting your token and maybe that will help.

I find it hard to believe (not saying I don't) that Auctiva support hasn't answered your requests when contacting them. They're awfully good about responding quickly. Have you changed your email address maybe?

I'd try again if it was me. I love Auctiva and can't imagine listing without it any more.

11/19/078:18 PM

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auctivamikedAuctiva Customer Support Manager

Hi patee1954,

I just checked your support case history and found that we replied to your case regarding this matter about an hour after you filed it, but we have not heard back from you since.

For further assistance with this matter, please log-in to your Auctiva account and click the "Check the Status of an Ongoing Support Case" link. You should then be able to locate your case, read our previous response, and follow up with us if necessary.

-Mike

11/20/074:58 PM

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