Auctiva keeps posting stuff I do not ask it to. It's took on a mind of it's own, posting items that I had previously listed in my shop, but didn't sell.
How do I stop It???
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If you go to http://www.auctiva.com/profiles/profileManagement.aspx, do you see any auto-relisting profiles?
Thank you so much for replying. I got a bit stressed with it all last night.
To answer your question. "NO" there is no auto relisting profiles.
I'm presuming (on hind sight) that somewhere something is set to re-list my items.
As I never want Autiva to re-list for me, is there a way I can set it, so that I re-list manually, all the time?
Thanks again for replying so promptly to me.
Agnes
To answer your question. "NO" there is no auto relisting profiles.
I'm presuming (on hind sight) that somewhere something is set to re-list my items.
As I never want Autiva to re-list for me, is there a way I can set it, so that I re-list manually, all the time?
Thanks again for replying so promptly to me.
Agnes
Hi Agnes,
Check your "EVENT" link at the upper-right on the main page.
Are the problem listings, i.e. those that somehow relisted for no cause, showing on the Events page as "Success" and does the Event Date and Time look correct for a match? If they do, they came from Auctiva and I would open a Support Case, so they can investigate.
Auctiva implemented a new feature yesterday to support auto-Relist, but you technically need to setup a PROFILE to support the feature. That's why Aaron asked. It does merit investigation, as that is a scary possibility for us all.
Danno
Check your "EVENT" link at the upper-right on the main page.
Are the problem listings, i.e. those that somehow relisted for no cause, showing on the Events page as "Success" and does the Event Date and Time look correct for a match? If they do, they came from Auctiva and I would open a Support Case, so they can investigate.
Auctiva implemented a new feature yesterday to support auto-Relist, but you technically need to setup a PROFILE to support the feature. That's why Aaron asked. It does merit investigation, as that is a scary possibility for us all.
Danno
Thanks Danno. No, the last items showing on the "EVENTS" page, is the items I last posted myself.
The items that automatically re-posted, are there, but have a month old posting date. ie: from when I manually posted them myself.Hope that is a huge relief to you.
So, is there anyway I can stop automaic re-posting? I would like to do my re-posting manually if possible.
Don't want no more shocks like that again.
The items that automatically re-posted, are there, but have a month old posting date. ie: from when I manually posted them myself.Hope that is a huge relief to you.
So, is there anyway I can stop automaic re-posting? I would like to do my re-posting manually if possible.
Don't want no more shocks like that again.
It sounds like the Relists are then coming from ebay, not Auctiva.
Are you using Selling Manager Pro or other subscription service at ebay that has Auto-Relist features?
Danno
Are you using Selling Manager Pro or other subscription service at ebay that has Auto-Relist features?
Danno
Ahhh! Will have to check that out. I'll get back to you as soon as I do.
Thanks ever so much for your patience with me.
Thanks ever so much for your patience with me.
LOL It gets more confusing by the minute. Seemingly it isn't eBay either.. I think I must have a ghost.
I have not a clue how come these items re-posted. Not a clue!!!
I have not a clue how come these items re-posted. Not a clue!!!
OK...I made an assumption that a RELIST using the new Auto-Relist from Auctiva would generate an EVENT. Now, I'm not so sure.
I think you'd be well advised to open a Support Case with Auctiva and let them investigate. The timing of your problem with yesterday's cut to a new feature that does Auto-Relist is just a little too coincidental. If you have no other services or features on ebay to cause Auto-Relist, then the "ghosts in the system" need GHOSTBUSTERS on the case.
Theme of the Day (MIDI)
Danno
I think you'd be well advised to open a Support Case with Auctiva and let them investigate. The timing of your problem with yesterday's cut to a new feature that does Auto-Relist is just a little too coincidental. If you have no other services or features on ebay to cause Auto-Relist, then the "ghosts in the system" need GHOSTBUSTERS on the case.
Theme of the Day (MIDI)
Danno