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HELLO,
I'VE BEEN USING AUCTIVA FOR QUITE SOME TIME NOW(A FEW MONTHS AT LEAST)AND I'VE SO LOVED BEING ABLE TO COME AND DO THE LISTINGS SO EASILY!

ANYHOW, THEN I DISCOVERED THE 'PROFILES' AND CREATED SOME. EVER SINCE I DID THIS YESTERDAY, WHEN I TRY TO LIST MY AUCTION, I COPIED AND PASTED FROM ANOTHER ONE OF MY SAVED LISTINGS THE ITEM DESCRIPTION INTO A 'MASTER PROFILE' LISTING. I CAN PLACE ALL THE INFO INTO THE CORRECT AREAS, LIKE THE AUCTION TITLE, DESCRIPTION AND THEN PLACE MY PIX IN THERE. I GO TO CLICK THE PREVIEW, AND NOTHING SHOWS! ARGH! I'VE BEEN FIGHTING WITH THIS ALL NIGHT/DAY! I EVEN TRIED TO LIST A LISTING W/O THE PROFILE AND IT STILL DIDN'T WORK! PLEASE HELP ME!

ALSO, ON MY 'MASTER PROFILES' IT SHOWED A 'CONSIGNMENT' ITEM BOX THAT WAS CHECKED. I DIDN'T CHECK THE BOX, IT DID IT BY ITSELF. I UNCHECKED IT THINKING IT WOULD BE THE PROBLEM WHY I CAN'T LIST MY ITEM. NOR CAN I PREVIEW MY ITEMS. VERY, VERY FRUSTRATING!!!!!! PLEASE HELP ME..WHAT ON EARTH AM I DOING WRONG?

I CREATED THE LITTLE PROFILES-ONE FOR ITEM DETAILS, MARKETING, SHIPPING ETC. THEN I TRIED TO 'LINK' THEM TOGETHER AND DON'T THINK I DID IT RIGHT, BUT EVEN WHEN I DON'T USE THE 'MASTER PROFILES' TO CREATE MY LISTINGS, IT'S STILL NOT SHOWING MY PREVIEW OF MY AUCTIONS/LISTINGS. SOMEONE HELP ME HERE PLEASE!!!! I SO HATE TO HAVE TO USE THE TURBO LISTER AGAIN OR THE SELL YOUR ITEM FORM AGAIN ON EBAY AS I FIND THAT AUCTIVA IS JUST SO MUCH EASIER(AND CHEAPER)TO USE. PLEASE HELP ME, I DON'T WANT TO GIVE UP ON AUCTIVA!!!! I NEED SOME HELP PLEASE.....I'VE GOT SO MUCH TO LIST AND I NEED TO GET BUSY! THANK U SO VERY MUCH!!!!!!!

LISA
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Try it this way:

1. Click on the 'profiles' tab at the top of your page
2. Manage profiles
3. Clikk ALL, this will bring them all up, item details, gallery, shipping, etc.
4. EXAMPLE--'item details' for instance--check the little box to the left. Go to 'select on the right and dropdown to 'edit'.
5. You should be seeing what you have now, you can change it or add to it.
6. SAVE at the bottom and go on to the next one.

I remember to this day how frustrating it was for me when I started using Auctiva, trying to do the same thing Smile There seemed to be a couple ways to do it but only one way actually saved the info...I hope this works for you!

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