Help me with this error PLEASE

Have the same problem. I'm guessing this a site-wide problem. Please fix this!

I just launce two successfully but they were from create a similar listing.

I'm having the same error, using the same profile that I've launched over 50 auctions with over the last week or so. The profile worked just fine until a few minutes ago. I do have international shipping and the field does have a shipping location filled in, but for some reason auctiva doesn't recognize or see it or something. Even though it did dozens of times before.

Same thing here! I guess it's a site problem-hopefully will be fixed SOON : )

well I sure can't use Auctiva to schedule or post anything right now until this is fixed. I guess I'll use my other service for a while until this is sorted out.

It seems to be just a glitch in shipping--if you'll notice on the "shipping" areas, where we specify which shipping method used and then the price right after that field, there is no method indicated and when you try to pick one...you can't.
Off to file a support case, I spose.

Ahhh same here, exept i had the same errot last week, and it went away the next day.
Bummer, i was on a role today lol.


Cheers
Moonchild

Its now well more than 12 hours since I've been able to post/schedule an ad, due to the shipping error that I and several other people have reported here.

Is there a fix coming soon?

Please let us know, so we can use a different lister if need be. Today's Sunday and I'm sure we all need to get stuff on eBay for tonight.

dmhcollectibles,

I see that you were able to post an auction after you posted your message here this morning. I take it you were able to get things working?

If you guys are able to post, can you let us know here on the boards what you are doing to avoid the shipping error?

Also, I noticed that neither dmhcollectibles or joepa722 have error events on their accounts. An error event will happen everytime a listing fails to post. Are you guys deleting the error events? Or is it never even letting you get to the point of trying to post? i.e., is the error happening on the listing creation page when you try to post it?

If you have specific listings in your account that are causing this problem, please let me know the title of them as well.

Thanks,

-Kevin

Kevin,
I haven't been able to do a new ad (based on my previously working fine master profile) for almost one day now. I haven't gotten around the shipping error. The ad that launched this morning was done a couple of days ago and scheduled to launch this morning back a couple of days ago before this started up. Lister won't let me schedule any ad now.(it's 12:30 pm eastern time here)

When I try to schedule an ad it just won't let me schedule it - when I try to schedule it comes back with a message something like "you need to put in a shipping destination" before this ad can be scheduled (even though it DOES have a shipping destination).

There's no error event in my account because it never gets to that point. It won't schedule or post, so there's no record of it in my account of being scheduled and failing to post - other than the saved ad itself.

Does that help?

Here's the only error message I get when I try to schedule or post an ad.


"Listing is invalid for posting or is missing certain required fields. Please edit this listing before scheduling so that it meets posting requirements"


But all the required information IS there.

Its now well more than 12 hours since I've been able to post/schedule an ad, due to the shipping error that I and several other people have reported here.

Is there a fix coming soon?

Please let us know, so we can use a different lister if need be. Today's Sunday and I'm sure we all need to get stuff on eBay for tonight.

Hi,
We've fixed a problem with the 1-page lister that might have been affecting your auctions. I'm not sure how but it was the only problem we could find at the moment.

Please give it another try and report back if it works/doesn't work.

Thanks.

Damien,
Thanks for the update. I tried to schedule the ad that I had been unable to, and it did schedule to post tonight.

I noticed though, when I checked it over (being compulsive) before scheduling it, that Auctiva had added some extra shipping options on its own (3 types of US shipping - I only use one in my profile) and 3 types of international shipping (I only use two in my profile).

What's up with that?

But the good news is, the dern thing did schedule after I removed the excess shipping options.

This is happening AGAIN to me - the error I get is "Duplicate shipping services cannot be specified."
I'm using a standard ad that I've used more than 1000 times - I "create similar" and just change the description to match the item.

I filed a support ticket yesterday but no word back yet. Does anyone have any ideas? I can't do anything on Auctiva AGAIN!

I'm getting a shipping error also...but it is different:
Duplicate shipping services cannot be specified.

I'm getting it on a template that has worked fine for me up until yesterday.

yes I get that one too sometimes ... again on a template that worked fine until yesterday. STILL no resolution from the support ticket I filed yesterday. C'MON AUCTIVA, you've SHUT DOWN MY BUSINESS!

Hi Community,

Our engineering department is aware of this issue and it will be resolved as soon as possible...hopefully by sometime today.

-Mike