HELP PLEASE with images and error message

Have you resized your photos to at least 640 x 480 megapixels before adding them to the description?

Did it say that the pictures were what was making it fail? I've used tons of pictures in my ads before.

booklady

No it didn't mention anything about using too many pictures. I have 44 pictures in the description. I haven't resized my pictures I didn't know I needed to do that. Do I need to resize them and how do I do that? The thing is this whole process took me three hours to do. If I have to start over I will but this is a lengthy project for me. I am wondering if this has anything to do with my account settings? Thanks for any help you can give me.

When you edit your photos in your camera software, there should be a place where you designate the "size" of the photo. This does not mean the actual size, but the file size of the .jpg document. I think Auctiva automatically resizes photos that you upload, but I'm not sure. I always resize them before I upload to Auctiva, as it is much quicker because the file size is so much smaller. It is possible Ebay is not accepting the upload because the file size is too large for each photo. Anyone else out there have any ideas?

I think it failed to post for something other than the pictures. Possibly the title? To speed thing up, I would go to "help" at the top of this forum and file a support case. You might can find out more by clicking on "Events" at the top of Auctiva's home page. It shows your listing failures and sometimes the reason.

When I know I am going to insert pictures in the description area, I resize through my picture editor first. It saves upload time and editing time. Be sure when you preview your listing that your pictures aren't too large for the template to show nicely. You can still edit the picture size after inserting but it's easier if you resize before uploading to Auctiva. It's not the amount of pictures you are using because I've used many more than that in a listing.

booklady

Hi imthebirdlady -

Make sure that you are performing an error check on your listings prior to posting them from the lister page. This should provide you with some guidance as to what is wrong with your listing that it won't pass validation.

I am with booklady that it is probably not the addition of many pictures to your description area.

Hope this helps -

Cara

Hi again, I want to thank everyone who replied to my dilema. I have learned alot today about auctiva and resizing pictures. After all the help I used the error check and it turned out I hadn't picked a payment method. Way to easy is what I thought but my listing is finally on ebay. Thank you