HELP!! Relisted items not showing in store

Update! Now my ads are there, but still no pictures!
My customers are emailing left and right and I have to once again tell them I don't know when the pics will be there! I wanted to list some new items tonight. I'm afraid it'll be a waste of time.
Grrrrrrr..........

gardenofbeadan,

I just viewed several of your active listings and I am able to see all of your images=)

-Mike

Wow, good for you, Mike! I've been at this all day. I still see "no picture available" on 10 or 12 of my store items. Yes, they are there in my listings, BUT they are not showing in my Auctiva store! Am I missing something???

I just launched 18 items... all pics are already in my store. The items I'm refering to are the items I relisted on Tuesday night! Still no pics... just a big block stating "no picture available"

gardenofbeadan,

Sorry about that...your store window looked good...I hadn't looked at the later pages of your store yet.

I just sent a message over to our engineering department and they'll have your missing images created as soon as possible, which should be by tomorrow.

-Mike

just checked again.... there are 14 items I relisted on Tuesday night that only show in my Auctiva Store as a big old "picture not available" block. I rely on my Auctiva Store to show my buyers all the items I have for sale in one place. Not good... and certainly doesn't look very professional according to my buyers.

Thanks, Mike.... looks like we both posted a response at the same time. I hope this will be settled by tomorrow... there might still be hope since the affected auctions don't end until
Sunday.
Many thanks

Still no pics... just the blocks stating "No Picture Available". Not too happy since someone was supposed to look into this by now.

Hi there. I am also not seeing any of my pics in the store window and only 4 blocks with no pictures but I have sixteen up for auction right now.

Same here!

Same problem here item # 6042575119 I had another that run for 5 days never showed up. It just end with NO BIDS.
Thank R @ www.theolchurch.com

Well I have searched and can't find the answer to this question. I relisted some items through eBay however the photos do not show up in the store windows. The new auctions I just did already show up. Just says "IMAGE LOADING" however they never do load.
I wasn't sure if I did something wrong, or if it is just a glitch right now.
Any help would be appreciated! THANKS!!!
PJ

I relisted one item the other day and every time I check my store window says "Loading Image". I also did a store window preview on the Auctiva site and had the same result.

travelbay

I found a solution that worked for me . . .

I went into the store and selected a bunch of FEATURED listings that did not included the relisted items because I recalled in the past that Auctiva said the featured items would get priority over the other listings when showing in the store window.

OR

If you know which items are not showing the image you can make those items HIDDEN and they also will not show any longer.

I know its not the answer to our problem but its a solution that works and I thought i would share