HELP! Template no formatted correctly when posted link inside

Hi,

The one thing I am spotting immediately: The text line starting "Little Giant PondGlow underwater light kit...." is spanning the entire width of the page, and is apparently governing the width of the page. It goes to the exact margins on both left and right. That might be a clue to why the page is forced to that exaggerated width. There may be something in the code that's not allowing the text to do a normal wrap. I have seen a similar problem with use of no-break spacing.

This specific statement in the code might be the cause:

<pre class="standard1" style="MARGIN-BOTTOM: 0px; WORD-WRAP: break-word">

I generally know the Auctiva tags and IDs, and I don't recognize that as one (class standard1). I do see it referenced several times in the code. I've not used the HTML "PRE" extensively, but it suggests text within it's span is already preformatted, e.g. with returns. It's at least a candidate for the problem. All the document widths up to that point are set 95 - 100%, so anything that would push the document wide is suspect.

Danno

edit: "standard1" is set in eBay's section of the code (top of page in style sheet) to set the font size and family.

edit2: I checked one of your other listings, and that "standard1" class isn't used in the description (not an Auctiva piece of code). It appears to only be used in the Seller's payment instructions section of the listing, i.e. by eBay.

Thank you for your reply. What does all that mean? Sorry to be a pain, but I just don't understand all that, haha. So should I not add payment instructions to the auctions through auctiva? Thank you SO MUCH for your help!

Hi,

What I'm seeing/suspecting, is some HTML code that's added to the eBay description section is causing the wide-page. It may also be in other Seller Details pieces. I'd switch the edtiors to HTML mode on the Auctiva one-page lister and the Profiles to check for that piece of code.

Danno

So just switch it to html mode and list as usual and see how it goes? If you look at the link again (probably irrelevant) I went into ebay and revised my description and I was able to make it a litt less wide. I just hope its not like this all the time. The text looked fine when it was on auctiva (wasn't one big long line like it was one ebay). I was hoping to use auctiva to be easier buy so far its harder. Thanks again for your help.

quote:

So just switch it to html mode and list as usual and see how it goes?

No, I'm suggesting that extra code has been added by you to those sections. You need to inspect those sections in the editor's HTML mode to verify and remove them (as the possible cause).

If you copied the code from another source, e.g. an eBay listing. That's possibily how it got integrated, i.e. you got some unwanted problem code in the copy. That's a guess.....

Danno

Edit: In looking at the Revised listing, I see you added Returns (new paragraphs) to break up the sentences that weren't wrapping correctly. That's reinforcing my suggestion of that extra code as cause of the problem.

My suggestion is to look for that specific piece of code in your Auctiva Description or the pieces of the Master Profile and remove them. There is also a closing tag </PRE> that goes with that piece that needs removing.

It seems that in my saved listing the description box is blank. And when I tried to send a report, it does nothing but set there.

I am still have the same problems as many of us has had the last 3 days. I cleared the data in the tools as suggested twice now. I don't know what else to do. Is anyone else still having issues. My master file won't download correctly. The description box goes blank.

My listing description box is blank, if you switch to HTML you can do it, but then I reused a template last night and half the pics loaded to the aution were from the old auction. Had to cancel it and of course no way ebay will credit it. What is going on!! Fix this or at least post an announcement.